Getting error "The remote device or resource won't accept connection"


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    Getting error "The remote device or resource won't accept connection"


    So I ran avast looking out for viruses and then it moved then to the vault and when I tried to open up my browser this morning this error showed up in the network troubleshooting. If I try using chrome it says that I can't stablish a connection with the proxy servers, I'm only able to open google but that's it. I've tried the method of going into lan settings of IE but that didn't work, I tried the turning off firewall but that didn't work either, fully deleted Avast and nothing... What is there left to do?

    Please, help!

    If of any use my laptop is an HP Pavillion DV7 with windows 7 home premium 64bits.
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Try:

    Run cmd as admin:
    netsh winsock reset
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I tried it but it said on the cmd that I have to be the administrator for it to work. I changed my laptop's administrator name mine but it says the same thing in the cmd. This might be what I need to regain my internet. Whan can I do for it to work?

    Edit: Finally did what GokAy told me and it still didn't work. It keeps saying on the browser "ERR_PROXY_CONNECTION_FAILED". Can someone else help me with this? Please?
    Last edited by ShiroixD; 09 Jul 2015 at 11:40.
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    I found a way to see the configuration of the laptop if it is of any help.
    Attached Thumbnails Attached Thumbnails Getting error "The remote device or resource won't accept connection"-img_20150709_134221.jpg  
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    Have you checked to make sure that you don't have proxy ticked?

    What was the name of the malware that Avast found?
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    I don't really remember what avast found. What do you mean by proxy ticked? I'm sorry, I just don't understand much about computers and stuff, which is why it's a bit difficult for me. I just know really basic stuff...
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    1) Under “Tools” in the browser tool bar select “Internet Options”.
    2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
    3) Click “LAN Settings” near the bottom of the “Connections” section.
    4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
    5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
    6) Click “Ok” to close the “Internet Options” window.
    Reboot

    If 'proxy' was already disabled, flush the DNS cache and restore MS's Hosts file:

    Copy and paste these lines in Note pad.
    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0


    Save as flush.bat to your desktop. Right
    click on the flush.bat file to run it as Administrator. Your computer will reboot itself.

    Can you connect to the net now?
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #8

    Control panel - Internet options - Connections tab - LAN settings:

    see if Proxy server is checked and has any address entry (uncheck if so)
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Jacee said:
    1) Under “Tools” in the browser tool bar select “Internet Options”.
    2) In the “Internet Options” window that pops up, click the “Connections” tab at the top.
    3) Click “LAN Settings” near the bottom of the “Connections” section.
    4) If the “Proxy server” checkbox is marked with a check, click it to deselect/uncheck it.
    5) Click “Ok” to close the “Local Area Network (LAN) Settings” window.
    6) Click “Ok” to close the “Internet Options” window.
    Reboot

    If 'proxy' was already disabled, flush the DNS cache and restore MS's Hosts file:

    Copy and paste these lines in Note pad.
    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0


    Save as flush.bat to your desktop. Right
    click on the flush.bat file to run it as Administrator. Your computer will reboot itself.

    Can you connect to the net now?
    Done. What you said about uncheking the proxy in the browser worked... Though odd as I did that... Maybe it was a combination of al the stuff I did. O.O Anyways, thank you everyone for your help. :)
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #10

    Hope it stays that way, and thanks for letting us know. :)
      My Computer


 

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