Wireless yes, but no internet

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  1. Posts : 23
    Win 7 Home Premium 64bit
       #1

    Wireless yes, but no internet


    Hi,

    I just bought a new Packard Bell computer with Win7 Home Premium 64bit yesterday.

    After unpacking and doing all the settings I tried to connect to the internet.

    My wireless network was found and everything was OK, but when I started IE it only said "connecting" on the page, and then that I the page cant be displayed.

    Tried to disable TCP/IPv6, but no good.

    All my other computers and the iPhone dont have a problem going online via this router (Thomson ST585v6).

    ipconfig /all gives this:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : hope68desktop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Ralink 802.11n Wireless LAN Card
    Physical Address. . . . . . . . . : 00-17-C4-B6-76-5F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 10 November 2009 17:46:15
    Lease Expires . . . . . . . . . . : 11 November 2009 18:18:03
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 10.0.0.138
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-26-9E-37-C7-35
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.lan:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Reusable Microsoft 6To4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tried also to contact AOL, but they connected me from one departement to the next and so on. Same procedure with Comet, where I bought this computer.

    Hope someone can help me :)

    cu Peter
      My Computer


  2. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #2

    It looks like your router is assigning it an address but it appears that the router is delivering any internet traffic to the system...
      My Computer


  3. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #3

    Thx - Which means?

    cu Peter
      My Computer


  4. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #4

    Are you part of a home, public, or work network?

    Do an ipconfig /all from one of your other computers and compare the results. Let us know if there are any differences.
      My Computer


  5. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #5

    Home network. Two computers and the iPhone has access to the router.

    Thats the ipconfig from the old computer:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : hope68
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : lan

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-13-D3-B1-4C-94

    Ethernet adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . : lan
    Description . . . . . . . . . . . : Belkin F5D8053 N Wireless USB Adapte
    r
    Physical Address. . . . . . . . . : 00-1C-DF-6A-37-16
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.64
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 10.0.0.138
    DNS Servers . . . . . . . . . . . : 10.0.0.138
    Lease Obtained. . . . . . . . . . : 10 November 2009 18:17:57
    Lease Expires . . . . . . . . . . : 11 November 2009 18:17:57

    cu Peter
      My Computer


  6. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #6

    Just like I said above it appears that your router isn't giving the new computer any interent traffic...

    Try to power-cycle the router and the new computer first. If that doesn't work than update the wireless drivers for the wireless card
      My Computer


  7. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #7

    You should also try connecting via ethernet, to see if it is just a wireless issue.
      My Computer


  8. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #8

    Power cycle the router means that I disconnect it from the plug? If yes, then I tried this already several times.

    Driver for the Ralink card should be the newest, did a search via google, but no newer one came up.

    @kegobeer:
    I tried it with the ethernet cable as well this morning - no luck.

    In the basic network information it says that everything is OK.

    In the "Wireless Network Connetcion Status" ist says:

    IPv4 Connectivity: ................ Internet
    IPv6 Connectivity: ................ no network access
    Media State: ....................... Enabled
    SSID: ................................ hope68wlan
    Speed: .............................. 54 Mbps
    And the signal quiality is excellent.

    And in the Activity it shows that bytes are sending and receiving.

    cu Peter
      My Computer


  9. Posts : 5,747
    7600.20510 x86
       #9

    Check mac address filters on router that may allow or deny internet access. Turn any filters found completely off, to test.

    Check task manager for mdsnresponder.exe.

    If you have that, it means Bonjour service. Google for how to effectively remove and let us know if it helped. If that doesn't we can reset the TCP/IP stack.

    Have a look at hosts file. Only entry should be for localhost @ 127.0.0.1, unless you personally edited it.
    C:\Windows\System32\drivers\etc\hosts
      My Computer


  10. Posts : 23
    Win 7 Home Premium 64bit
    Thread Starter
       #10

    torrentg said:
    Check mac address filters on router that may allow or deny internet access. Turn any filters found completely off, to test.
    I'm a noob at this - so I checked on google and hope that I found the right way to check the filters. But everything was enabled, if I did it the right way.

    torrentg said:
    Check task manager for mdsnresponder.exe.

    If you have that, it means Bonjour service. Google for how to effectively remove and let us know if it helped. If that doesn't we can reset the TCP/IP stack.
    No such a file in the task manager.

    torrentg said:
    Have a look at hosts file. Only entry should be for localhost @ 127.0.0.1, unless you personally edited it.
    C:\Windows\System32\drivers\etc\hosts
    There are two lines when I open the hosts-file:
    127.0.0.1 localhost
    ::1 localhost

    I didnt edit this file (never went that deep into my computer...)
    On the old computer there is only the first line in this file.

    cu Peter
      My Computer


 
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