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Windows 7: Browser running slow or timing out, however internet is working fine.

23 Jul 2015   #1
Psych0viper

Windows 7 home premium 64-bit SP1
 
 
Browser running slow or timing out, however internet is working fine.

I recently moved, before the move my computer worked fine, browsers were quick to connect to websites, etc. After the move, my computer seems to work just fine, until you open a browser. This issue happens with Chrome/Firefox/IE, when trying to visit websites it takes a couple minutes for them to load, and about 50% of the time the connection times out. However, games such as League of Legends works smooth with no connection errors.

I have tried the following:

1) changing the DNS to Google DNS (didn't help, if anything it made it worse)
2) Factory Reset (no difference after this)
3) network.dns.disablePrefetchf
4) Ipconfig/flushDNS

Computer Specs:

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 2320 @ 3.00GHz 37 C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
PEGATRON CORPORATION 2AC2 (CPU 1) 33 C
Graphics
Generic Non-PnP Monitor (1024x768@60Hz)
Intel HD Graphics Family (HP)
Storage
1863GB Hitachi HDS723020BLA642 (SATA) 34 C
Optical Drives
hp DVD A DH16ABSH
Audio
Realtek High Definition Audio

Speedtest.net Results:




My System SpecsSystem Spec
.
23 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

No SpeedTest servers closer than 100miles?

Tried in Safe Mode with Networking?
Also try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
23 Jul 2015   #3
Psych0viper

Windows 7 home premium 64-bit SP1
 
 

Not sure what you mean by Safe Mode with Networking.

However, I tried the clean startup, and it didn't change the load times at all.

Any other advice?
My System SpecsSystem Spec
.

23 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

When you start PC, after the initial BIOS screen (HP logo perhaps), right before Windows start to load press F8 and keep tapping it until you get to Advanced Boot Options. Then select Safe Mode with Networking.

See Safe Mode for various methods to enter it.
My System SpecsSystem Spec
23 Jul 2015   #5
Psych0viper

Windows 7 home premium 64-bit SP1
 
 

Tested it in Safe Mode with Networking, and still no improvements.
My System SpecsSystem Spec
23 Jul 2015   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The clue here could be "Moved house" - personally I've had issues with master sockets (needed re-wiring) and external telephone line cabling that needed replacing. Also try a router reset. Are you hard wirng your router or using a wireless connection? If wireless try switching channels or else use a cable to connect your machinr to the router. Also try changing the cable as it might be damaged.
My System SpecsSystem Spec
23 Jul 2015   #7
Psych0viper

Windows 7 home premium 64-bit SP1
 
 

The wiring is perfectly fine, as we have other computers hooked to the same modem/router. I am currently wired into the router, but have also tried being wired directly into the modem. The other PC's have no problems with their browsers or connections. I have also tried different Ethernet Cables.
My System SpecsSystem Spec
23 Jul 2015   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Hardware issue?

Quote   Quote: Originally Posted by Psych0viper View Post

I have tried the following:

1) changing the DNS to Google DNS (didn't help, if anything it made it worse)
2) Factory Reset (no difference after this)
3) network.dns.disablePrefetchf
4) Ipconfig/flushDNS
2) Factory Reset (no difference after this)

If router and cabling are okay then surely it must be a hardware issue. That's not something I can help with but maybe others will have ideas.
My System SpecsSystem Spec
23 Jul 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

I guess it is time to try the ZenMate again

Please browse to https://zenmate.com/ with Chrome or Firefox and install it. (No registration needed)

Enable ZenMate within the browser you used (shield icon at top right) and see how the browser acts.
My System SpecsSystem Spec
23 Jul 2015   #10
Psych0viper

Windows 7 home premium 64-bit SP1
 
 

Not exactly sure how/why but ZenMate is actually helping speed up my browser. It still isn't quite as speedy as it should be, but MUCH better than it was before. Thank you GokAy!

I will continue using this for a day or so, and if it keeps its speed up i will mark it resolved.
My System SpecsSystem Spec
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 Browser running slow or timing out, however internet is working fine.




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