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Windows 7: Windows 7 Pro 64 bit Network hardware not detected

28 Jul 2015   #1
Montel

Windows 7 professional 64 bit
 
 
Windows 7 Pro 64 bit Network hardware not detected

My computer had a crash and I tried to restore it and everything came back except for my internet connection. I get the error message that network hardware can't be found. It's as if I never had access to the internet and I did earlier that day. When I go in the device manager I get these messages and I don't know if any of them would affect my internet connection. Can someone help me with this. I am new to computers?

1. Direct memory access controller - says No drivers are installed for this device
2 .High Precision event timer - says No drivers are installed for this device
3. Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 - says No drivers are installed
for this device
4. Numeric data processor - says No drivers are installed on this device
5. Programmable interrupt controller - says No drivers are installed for this device
6. System Speaker - - says No drivers are installed for this device
7. System timer - says No drivers are installed for this device

Montel thanks you!


My System SpecsSystem Spec
.
28 Jul 2015   #2
maxie

windows 7 home 64bit
 
 

Hi ... Welcome to Seven Forums ... You need to Install the Chipset Driver ...

As you have a HP Pro the Driver can be found at the HP Website ...

Look under System Information for your Computer Model Number ...


You can also Post your System Information in My System Specs ...

The Link below will help you achieve this


System Info - See Your System Specs
My System SpecsSystem Spec
28 Jul 2015   #3
Montel

Windows 7 professional 64 bit
 
 
HP Pro 3130 MT- OS windows 7 Pro 64 bit

Thanks for responding,

I went to HP's site as you recommended and it didn't have anything specific to this # listed (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30}. This is what it lists, can I use one of the 2 that they have listed? 1. Intel Chipset Support for Microsoft Windows 2. Intel Management Engine Interface Driver. Should either of these fix my problem and if not what else can I do? Keep in mind I am using another computer to communicate with you. I read somewhere that I should use a USB stick to download the drivers and then install them to the computer.

Montel thanks you!
My System SpecsSystem Spec
.

28 Jul 2015   #4
maxie

windows 7 home 64bit
 
 

Install both Drivers listed under the Chipset ... And yes use a USB stick to transfer the Drivers ...

Post back with any missing Drivers after you have done the Install ...
My System SpecsSystem Spec
28 Jul 2015   #5
Montel

Windows 7 professional 64 bit
 
 
Still not working -- HP Pro 3130 MT- OS windows 7 Pro 64 bit

Hi there,

I did what you recommended, The computer said the install was successful yet I still get this message (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 - says No drivers are installed
for this device) when I go to Device manager under system devices and I still don't have access to the internet. I installed this and this and this
1. Intel Management Engine Interface Driver
2. Intel Chipset Support for Microsoft Windows
3. Realtek Ethernet Driver (International)

Thanks Montel
My System SpecsSystem Spec
28 Jul 2015   #6
maxie

windows 7 home 64bit
 
 

What is the Model Number of your Computer ? ...

Did you Reboot after the Install ? ...
My System SpecsSystem Spec
28 Jul 2015   #7
Montel

Windows 7 professional 64 bit
 
 
Still not working

Model # HP Pro 3130 MT pc

and yes I restarted the computer
My System SpecsSystem Spec
28 Jul 2015   #8
maxie

windows 7 home 64bit
 
 

Run a System Scan and report back with the results ...


SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
28 Jul 2015   #9
Montel

Windows 7 professional 64 bit
 
 

Hey Maxie,

Where am I supposed to do that at. The other stuff I was reading is rather confussing. Do I go to start and put that in or where?

Thanks Montel
My System SpecsSystem Spec
28 Jul 2015   #10
Montel

Windows 7 professional 64 bit
 
 

Hi thanks for responding.
However, I went to HP site and it shows several chipsets but nothing specific to this (Intel (R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30). Will it matter if I install what they have listed 1. Intel Management Engine Interface Driver and 2. Intel Chipset Support for Microsoft Windows?
Thanks
My System SpecsSystem Spec
Reply

 Windows 7 Pro 64 bit Network hardware not detected




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