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Windows 7: Wireless status says "Internet Access" but cannot browse any website.

02 Aug 2015   #1
PhaNuocChanh

Windows 7 Ultimate x64
 
 
Wireless status says "Internet Access" but cannot browse any website.

Hi there,

My wireless connection has stopped working properly since yesterday evening. The wireless status still says 'Internet Access' but I cannot browse any website and I got this instead: http://i.imgur.com/LgG3ZJ1.png

It stays like that for about 20-30 minutes and then reset and displays that page again.
What's strange is that I can still use (as far as I know) 2 of my programs that require Internet connection: Steam and Garena Plus. However,I cannot connect to any of the games (Dota 2 and League of Legends respectively). And windows diagnostic tools can't identify the problem.

This is the first time I've had this problem and I have tried rebooting the modem but to no avail.
I'm using a Dodo router.

Please help me if possible.Thank you in advance.


My System SpecsSystem Spec
.
02 Aug 2015   #2
maxie

windows 7 home 64bit
 
 

Hi ... Have you read the Link below and followed the Steps ? ...


Support
My System SpecsSystem Spec
02 Aug 2015   #3
PhaNuocChanh

Windows 7 Ultimate x64
 
 

I can't seem to find my problem there.
My System SpecsSystem Spec
.

02 Aug 2015   #4
maxie

windows 7 home 64bit
 
 

Are you able to complete the Setup the Modem as in the Steps below ? ...

Please tell me which Steps fail if any ...


NBN GoHub - Dodo Support
My System SpecsSystem Spec
02 Aug 2015   #5
PhaNuocChanh

Windows 7 Ultimate x64
 
 

I have followed all the steps and the only light that is red is the phone light. I'm still able to use programs like Steam,Yahoo,Skype,etc but not browsing the web.
My System SpecsSystem Spec
02 Aug 2015   #6
maxie

windows 7 home 64bit
 
 

Have you tried other Browsers ? Also tried in safe mode with Networking ? ...


Could it be your Security Software firewall etc ? ...
My System SpecsSystem Spec
02 Aug 2015   #7
PhaNuocChanh

Windows 7 Ultimate x64
 
 

I've tried in Safe mode with networking and turned off all firewalls/antivirus.

My phone and my tablet also have the same problem.
My System SpecsSystem Spec
02 Aug 2015   #8
maxie

windows 7 home 64bit
 
 

Seeing as other Devices have the same issue ... The problem must be with your Router ...

Think your best Option would be to contact Dodo Tech Support
My System SpecsSystem Spec
02 Aug 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try disabling router firewall as a diagnostic step and see if it will work. If not, try a factory reset of the router (check manual, possibly a pushpin on the back you need to push in a certain way).
My System SpecsSystem Spec
09 Aug 2015   #10
PhaNuocChanh

Windows 7 Ultimate x64
 
 

Hi there.

Sorry for the delay but I've found something new. Today I tried using a VPN connection and I can now access any website normally.

Can you tell me what is the problem and how I can fix this?

Thanks.
My System SpecsSystem Spec
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 Wireless status says "Internet Access" but cannot browse any website.




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