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  1. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #11

    You said you downloaded and saved the drivers from the Asus site but did you ever install them?

    What extensions do the driver files you downloaded have? If .zip then you need to unzip them, if .exe you need to run them which may unpack them (but might also install them). Once you have the drivers in a folder on your drive then go into Device Manager, find your Broadcom device, select install driver for this device and tell it to search in a specific location then point it to the folder where you have the drivers. It should then be able to install the driver then.

    In regards to what you posted above about using the Win 8 drivers, I am doubtful they will work.
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  2. Posts : 18,415
    windows 7 home 64bit
       #12

    Could be wrong John but I do not see that Driver working ...

    As it points to a Broadcam Device ...
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  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #13

    Ok have downloaded both again installed the Qualcomm one but the Broadcom is now asking me to unzip it I have tried 7-zip but am getting nowhere - zip files never a strong point with me.

    Any pointers anyone cos this job has been going almost all day on and off.
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  4. Posts : 18,415
    windows 7 home 64bit
       #14

    Just double click on it John Windows will unzip it ... Then go to Setup Application ..
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  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #15

    post 10


    There ws also a note to update the Bios underneath the W7 driver download.
    there also appears to be a 220mb difference between the 7 and 8 download files!!

    Roy
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  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #16

    Ok have got the thing on board or at least the driver the mouse is now visible - just got to get back to that info and =see what Gigabyte has to say.

    Thanks to everyone for being so patient I really do appreciate each and every one of you
    Attached Thumbnails Attached Thumbnails No Blutooth available-blu-xx.png  
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  7. Posts : 18,415
    windows 7 home 64bit
       #17

    Good news John :)
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  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #18

    Well yes and no Brian the mouse is recognized but isn't working.

    I disassembled it (the mouse) this afternoon and I think it looks like there has been some battery leakage or liquid damage to the inside workings.
    I tested all the connections for resistance, switchs for on / off, and volts etc but I am fairly sure something has got into the chip, laser device / LED or switches preventing it from turning on except for a couple of seconds. Disappointing after all that work eh?
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  9. Posts : 18,415
    windows 7 home 64bit
       #19

    Yes the time and effort you have put in to it John ... It is rather disappointing ...
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  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #20

    maxie said:
    Yes the time and effort you have put in to it John ... It is rather disappointing ...
    Well I reckon you all put it as much as I did taking them apart and stuff like that is just one small part I find that stuff east enough in all honesty I really think all credit to all of you who contributed their own thoughts and ideas and for their own particular knowledge on the stuff I am not that much good with.

    One thing for sure it got solved eh? .
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