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Windows 7: HomeGroup and wifi Home Network printer incompatability?

22 Aug 2015   #11
acksunny

Windows 7 Home Premium
 
 

Hi again,
Once I saw that black window I realized I had done this before when I followed another thread elsewhere... Everything seemed to be in order the first time, as it was again now. In other words I am not supposed to following with the second step, correct?




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HomeGroup and wifi Home Network printer incompatability?-scannow.png  
My System SpecsSystem Spec
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23 Aug 2015   #12
GokAy

Windows 7 Ultimate x64 SP1
 
 

You are correct, no need to run the other command or attach.

Did you try the HomeGroup troubleshooter?
My System SpecsSystem Spec
23 Aug 2015   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Can you check here, to see what your running at start-up.
Does your AV panda come with a built in Firewall that is blocking the connection to your printer.
have you also updated your printers connect too options

Roy


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-print.png  
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HomeGroup and wifi Home Network printer incompatability?-print2.png 
My System SpecsSystem Spec
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23 Aug 2015   #14
acksunny

Windows 7 Home Premium
 
 

Hello Torchwood,
Thank you for your input. Panda firewall is disabled. See system configuration screen shot. I am not sure what you mean by the last suggestion or how I would go about doing that?


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-panda-config.png   HomeGroup and wifi Home Network printer incompatability?-system-config.png  
My System SpecsSystem Spec
23 Aug 2015   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

As your printer is wifi linked it needs to pick up your network, on its control panel you can check it is seeing it.
In my screenshot 2 you can see that print spooler is dissabled Yours needs to be enabled.
My System SpecsSystem Spec
23 Aug 2015   #16
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

As its only a week old you could always try a factory reset, and go straight to Network and sharing see if Homegroup is enabled.

Note as soon as you start the reset turn off WiFi.

Roy
My System SpecsSystem Spec
23 Aug 2015   #17
acksunny

Windows 7 Home Premium
 
 

As far as I can see the print spooler is running; the Brother multi function device is showing on the network map (it is also shown separately as Brother printer), and when I hit print it defaults to that printer. It just never prints and I just keep getting print error messages.
When I carry the printer in to the room where the printer is located and connect via USB, it prints with no hesitation. I would just obviously like to be able to use wifi print.

Do you think there is a connection/ conflict with the HomeGroup issue and the wifi printing issue?

Although the PC is new, I hesitate to do a factory reset. Simply because many other people with the exact same problem(s) I have say it does not make a difference, and I have tried everything else that they have tried at this point.


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-print-spooler-running.png   HomeGroup and wifi Home Network printer incompatability?-network-devices.png   HomeGroup and wifi Home Network printer incompatability?-select-destination.png  
My System SpecsSystem Spec
23 Aug 2015   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Its possible, but im more interested in you last screenshot,
You cut the bottom OF, it shows another printer, has that got a tick in the green circle, if so then thats the default printer you need to change the default or remove it.

Roy
My System SpecsSystem Spec
23 Aug 2015   #19
acksunny

Windows 7 Home Premium
 
 

Bottom part of the screen shot showing the Brother printer. None of the devices are checked off as default.


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-brother-printer-network.png  
My System SpecsSystem Spec
24 Aug 2015   #20
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You need to go Control panel >> devices/printers where you can adjust/delete the Lower printer.

Roy
My System SpecsSystem Spec
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 HomeGroup and wifi Home Network printer incompatability?




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