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Windows 7: HomeGroup and wifi Home Network printer incompatability?

19 Aug 2015   #1
acksunny

Windows 7 Home Premium
 
 
HomeGroup and wifi Home Network printer incompatability?

Hi all,
New to Win 7 and have for the past couple of days been searching all over the WWW for answers and solutions to the following. I have been on countless discussion boards and tried everything that has been suggested, but I am no closer to finding solutions.

1) I am the only person in my household with a win 7 computer, so I would like to remove my laptop from the automatically generated (?) HomeGroup ( I sure did not set it up!) But no matter the suggested fix I end up with the same message: Windows could not remove this computer from the Home Group.

If there has been a suggested fix out there, i seem to have tried it. No luck.

My Brother wifi printer has worked just fine with my old laptop, my tablet and my smartphone, and which shows up in Devices and printers as the default, available, online printer, as well as in my network. I have installed and reinstalled the drivers and software 3 times now, and gone through all possible configurations and troubleshooting in addition to googling solutions... still seems unable to communicate with my laptop.

Which leads me to the following two questions:

Are HomeGroup and Home Network wifi printing in conflict with each other?
And does anyone have any proven, recent solutions for how to fix both above described issues?

Solid leads would be greatly appreciated so that I am able to get some sleep


My System SpecsSystem Spec
.
20 Aug 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

HomeGroup isn't automatically generated, I have ran my PC without one for 5 years and only recently changed to HomeGroup.

Have you seen this tutorial yet? Homegroup - Leave
My System SpecsSystem Spec
20 Aug 2015   #3
acksunny

Windows 7 Home Premium
 
 

Not so fast there! My laptop (Acer Aspire win 7 home premium) is spanking new (1 week old), and unless there is a ghost, I am the only person who has had her hands on it. Like I said I did not set up HomeGroup, so it must have come pre-set up. Unless there is another logical explanation.

Thank you for link to tutorial. yes- I had tried everything listed there except the very last suggestion: turn router off and then try to leave the HomeGroup.... which I have also now tried and still no luck; see the attached.

There seem to be a few people like myself out there who have tried all the fixes that work for others, but still have the same issue.

(Im)Patiently awaiting the magic fix- to both the HomeGroup and wifi printer issues.


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-windows-error-message.png  
My System SpecsSystem Spec
.

20 Aug 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

It may have come pre-installed because you have OEM PC, yeah. What I tried to say is it is not a default option on a fresh install.

Anyway, see if the services for creating a HomeGroup are started - Homegroup - Create. Maybe they are needed while leaving too?
My System SpecsSystem Spec
20 Aug 2015   #5
acksunny

Windows 7 Home Premium
 
 

Thanks for clarifying and suggestions. And for the sake of keep trying to fix this, I went through the check list for settings for setting up HomeGroup. As before, the stumbling block is that the Peer Networking Grouping cannot be started. And the fix for that doesn't work (see screen shots).

In the last picture the Restart option is not active. Clicking Start did nothing.


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-windows-error-message2.png   HomeGroup and wifi Home Network printer incompatability?-windows-error-message2about.png   HomeGroup and wifi Home Network printer incompatability?-windows-error-message2about2.png   HomeGroup and wifi Home Network printer incompatability?-windows-error-message2about3.png  
My System SpecsSystem Spec
21 Aug 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

It is right behind the context menu on last screenshot but seems Peer Name Resolution Protocol is Automatic but not started. Right click the Peer Networking Grouping service and switch to Dependencies tab, it will list which other services are needed to be started for this one to start.
My System SpecsSystem Spec
21 Aug 2015   #7
acksunny

Windows 7 Home Premium
 
 

Thank you for following up on this, GoKay!
When checking the settings you referred to, I got the following results (see screen shots):

When trying to leave HomeGroup now, I still receive the message that Windows could not do it.

Peer Network Identity Manager is already stared and on automatic. Changing it to Manual did not seem to make a difference.


Attached Thumbnails
HomeGroup and wifi Home Network printer incompatability?-peer-networking-grouping-dependencies.png   HomeGroup and wifi Home Network printer incompatability?-peer-name-resoloution-protocol-error-message.png  
My System SpecsSystem Spec
22 Aug 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try restoring that service to defaults - Services - Restore Default Services in Windows 7

Also run cmd as admin:
Code:
sfc /scannow
Then if corruption is found:
Code:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"
and attach the sfcdetails.txt here
My System SpecsSystem Spec
22 Aug 2015   #9
acksunny

Windows 7 Home Premium
 
 

Thanks. So now it's getting a bit technical for me, but I did follow the steps to restore the Peer Name Resolution Protocol (which is what I think seems to be an underlying problem) as outlined in the link below. Still the same error message when trying to "Start" the service that depends on this Protocol.

Your two other suggestions... I just don't know where I am going with those. Like I said, a bit too technical for me!
My System SpecsSystem Spec
22 Aug 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

In Start Menu search box enter cmd and right click "run as administrator" its icon when listed. Then enter (copy/paste) the first command. Wait until it is finished and if corruption is found, enter the second command. It will create a sfcdetails.txt file on desktop. Attach that one here - Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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 HomeGroup and wifi Home Network printer incompatability?




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