Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: No wireless capability

26 Aug 2015   #1
james cullen

Win pro 64bit
 
 
No wireless capability

Hello all,

I was hoping someone could offer advice on a pesky problem I have with my sons school laptop.

He has a relatively new Acer Travelmate P645-M SNID 44804139034 Win 764 bit which just last Monday could not connect to the school server or my modem at home, we can connect with a wire or a dongle but not with the inbuilt wireless adapter.

I have been to Acer site and downloaded the relevant drivers for the devices listed in Device manager and they are all updated. The list under Network adapters is.

Bluetoothx2
Intel Dual Broad band wireless n7260
Intel ethernet
Microsoft virtual mini port adapterx2

I'm assuming the Intel Broadband wireless adapter is the one that connects wirelessly to the internet.

So when the computer starts it looks for a connection but message says no connection available, so I trouble shoot and get "Turn on wireless capability" by using the function keys, so I do this eventhough the wireless lamp is indicating it's on, but no good.

This is a bit frustrating now as everything seems like it's working as it should be but something is blocking the wireless starting up or so it seems.

Now I've been onto Acer support but they only checked the device manager for warnings, but everything is good, their next suggestion is a factory reset, that's something I don't want to do at this stage especially mid school term.

I ran scannow and it fixed some errors but couldn't fix the all so maybe that could be a possibility, I have logs if they are helpful.

Could anyone offer some advice please.

Cheers
james


My System SpecsSystem Spec
.
26 Aug 2015   #2
james cullen

Win pro 64bit
 
 

Ok here's the ipconfig file but wifi inspector doesn't seem to be working.


Attached Files
File Type: txt ipconfig.txt (5.7 KB, 6 views)
My System SpecsSystem Spec
26 Aug 2015   #3
james cullen

Win pro 64bit
 
 

Hey guys, no one willing to have go at this problem?

Cheers
James
My System SpecsSystem Spec
.

27 Aug 2015   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Disconnect the wired connection (LAN cable) for a test:

Does the network icon change to a set of bars in the shape of a triangle?

If you click on that triangle, do you see a list of Wireless Access Points?

Open the Network and Sharing Center.
Click on the link named Manage wireless networks.
(upper left corner)
Remove each entry there (past connections).
Restart the laptop
If you click on that triangle, do you see a list of Wireless Access Points?

Do you have a place that you can drive to you that offers free, open* Wi-Fi?

*No key required (no password).

That is the simplest type of connection for a wireless card to make.


Look thru the list of installed software. Let us know if you see anything that looks like it manages wireless connections. It is best to let Windows manage the wireless connections.
My System SpecsSystem Spec
Reply

 No wireless capability




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
wireless capability is turned off
hello, i am windows 7 user. i am getting problem when i installed wifi driver iam able to see in Device Manager but my wifi card is not detecting near by wifi signals.then i troubleshooted this problem, but result says "wireless capability is turned off" i am sure that iam turned on wifi...
Network & Sharing
Turn on wireless capability error
Hello, I am a student at university and using university wi-fi to connect to the internet and for the past two weeks it has worked fine. But today randomly, on my Desktop PC running Windows 7 Ultimate 64-Bit it has stopped working and when I try and troubleshoot the problem it says 'Turn on...
Network & Sharing
wireless capability turns off at restart
Whenever my Sony laptop is turned back on and I choose IE, I am unable to connect. After I choose the diagnose connection problem button, I receive the message wireless capability is turned off and then a button to apply the fix.. When that is chosen, it then turns the wireless on and provides...
Network & Sharing
Turn on wireless capability - on a desktop
I'm trying to connect with a linksys wireless adapter, but diagnostics keep telling me that wireless capability is turned off. Thing is, it's a desktop, so there's no switch or function keys. Any help would be greatly appreciated.
Network & Sharing
Wireless Capability is Turned off? Help
Ok on my Dell D530 Laptop I got home last night to find my laptop I use for work has no interner connection. 1. Checked my other laptop- It has a connection (not the Router or service its self) 2. Restarted Cable Modem and Router, just in case. 3. Re set the NIC adapter of the D530. 4....
Drivers
Wireless Capability is Turned Off
I am having issues with my wireless on my Asus laptop with Windows 7. About half a month ago, I was trying to help a friend with his internet problems, and was going through the steps myself. I instructed him to disabled, then reenable the wireless adapter in the network and sharing center. I did...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App