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Windows 7: Remote Desktop Internal Error has occured

03 Sep 2015   #1
redhook

windows 7 Ultimate 64
 
 
Remote Desktop Internal Error has occured

Hello, I can't use Windows Remote Desktop Connection because everytime I do it says "An Internal Error Has Occured". I was using it about a week ago and there have been no major hardware changes so i can't figure it out.

I am using Windows 10 and HMA! Pro VPN (still doesn't work when I disable this)

Are there any other simple RDP's like Microsoft's that I could try if I can't fix this error?

Any help would be greatly appreciated thanks.


My System SpecsSystem Spec
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03 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Checkout TeamViewer, it is free for personal use.
My System SpecsSystem Spec
03 Sep 2015   #3
redhook

windows 7 Ultimate 64
 
 

I use Team Viewer but how do you access a PC remotly when it's just a IP address user name and password. TeamViewer uses these stupid "partner ID" codes.
My System SpecsSystem Spec
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03 Sep 2015   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

GokAy is correct to point you to TeamViewer's excellent tool; however, TeamViewer is not an RDP tool. It does not use Microsoft's proprietary Remote Desktop Protocol.

You must have TeamViewer installed on each remote computer as well. For unattended access, TeamViewer must be configured to run all of the time on each remote computer of interest. On your end, you will need to keep a list of the TeamViewer ID (and password) for each remote computer. If desired, you can create a free account with TeamViewer and keep the list of TeamViewer credentials in the TeamViewer client on your computer (and/or smart phone).

TeamViewer creates a connection between your computer and TeamViewer's servers. The remote computer does the same. Once a connection is requested and authentication completes, a direct connection is established between your computer and the remote computer. You won't need a VPN tool. However, I'm pretty sure that TeamViewer automatically use the VPN tool's connection if it is already there. It has been a while since I looked at my VPN traffic while connected to a remote computer via TeamViewer and a VPN tool at the same time.

TeamViewer has its own VPN tool. I've never used it.

In my opinion, TeamViewer's authentication method is better than RDC/RDP and many other remote control tools.

Sadly, TeamViewer cannot be used for free by the non-profits that I support... and TeamViewer is way too expensive to purchase.
My System SpecsSystem Spec
04 Sep 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

Agreed it is expensive for licensing. By the way, TeamViewer has a LAN option (no need to go through net connection)
https://www.teamviewer.com/en/help/4...twork-LAN-only
My System SpecsSystem Spec
04 Sep 2015   #6
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by GokAy View Post
Agreed it is expensive for licensing. By the way, TeamViewer has a LAN option (no need to go through net connection)
https://www.teamviewer.com/en/help/4...twork-LAN-only
That might indeed be what the OP needs :-)
My System SpecsSystem Spec
04 Sep 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

By the way, I have few ideas that you can try on either/both machines:
- Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
- Run RDC as admin in case it is trying to change a registry or something.
My System SpecsSystem Spec
04 Sep 2015   #8
redhook

windows 7 Ultimate 64
 
 

Quote   Quote: Originally Posted by GokAy View Post
By the way, I have few ideas that you can try on either/both machines:
- Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
- Run RDC as admin in case it is trying to change a registry or something.
Tried that didn't work. Also tried installing LogMeIn and that gives me a 1920 error on install. After looking for hours online the conscious is it's either a firewall, antivirus, malware, or registry issue, or a windows background process called WMI.

Here's what I have done:

1)I turned off windows firewall and antivirus.
2)Ran malwarebytes
3)messed around in the regedit and followed this instruction:"Go to HKEY_CLASSES_ROOT\AppID registry >Right Click on the folder > Permissions > Add > Type = NETWORK SERVICE > OK > Check Full Control > Apply > OK"
4)turned WMI to automatic and started it.

All still not working in Windows Remote Desktop or LogMeIn.

It's must be some kind of incoming or outgoing network problem, that's all I can think.
My System SpecsSystem Spec
04 Sep 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you try RDPing in with another PC or perhaps your phone?
My System SpecsSystem Spec
04 Sep 2015   #10
redhook

windows 7 Ultimate 64
 
 

Thanks guys for helping me but I fixed it the old fashioned way that I should have used from the start. I used System Restore and set it back a week and now it's working. What went wrong I'll never know.
My System SpecsSystem Spec
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 Remote Desktop Internal Error has occured




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