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#1
Complete failure of internet connectivity
Hi all.
My son recently started having problems with his wireless internet connection.
It would connect but then say ' limited access '.
Before that , there was no problems. Unfortunately he said that he started messing around with different settings. He can't remember which ones.
I tried to connect using an ethernet cable but even that wasn't recognised.
Then I , stupidly , clicked on something which stopped the wireless connections being recognised even though on another laptop , and our mobile phones , they connected wirelessly without any problems.
I've tried to reinstall the wireless driver but that hasn't worked.
I've scanned the entire hard drive with AVG and MALWAREBYTES but nothing was detected.
He is going to college next week and I hope to fix it by then.
Thanks in advance for your help.