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Windows 7: Asus Laptop keeps getting random limited access. No internet Access

25 Sep 2015   #1
anthhuang

Illinois
 
 
Asus Laptop keeps getting random limited access. No internet Access

When I am on my computer at random times my asus laptop would drop my internet. I am using a wireless connection and my connection is not bad. Just wondering if there is a quick fix to this. I am not the most knowledgeable computer guy but I could follow directions if you guys need addition info of my laptop.

Thank you! Any help would be appreciated.


My System SpecsSystem Spec
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25 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try remove and re-connect: Wireless Network - Remove
Try re-installing wireless adapter drivers.

What security software are you using?
My System SpecsSystem Spec
25 Sep 2015   #3
anthhuang

Illinois
 
 

Quote   Quote: Originally Posted by GokAy View Post
Try remove and re-connect: Wireless Network - Remove
Try re-installing wireless adapter drivers.

What security software are you using?
I just removed the network and rejoined it. Also how do you re-install wireless adapter drivers?

I am using "webroot secureanywhere v9.0.4.7"

I have also tried changing DNS servers to google ones and changing power settings to never turn off if low power. I have tried a ton of things and everything leads to me to think it is the function of my wifi card. I am not an expert but just a guess.

Everyone in my house hold has no problem with the internet. It works fine for them and never disconnects. I am the only one that gets the limited connectivity "!".
My System SpecsSystem Spec
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25 Sep 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

You should be able to get drivers from Asus website for your laptop, search Google with model number.

Try uninstalling webroot too, later you can re-install.
My System SpecsSystem Spec
25 Sep 2015   #5
anthhuang

Illinois
 
 

Quote   Quote: Originally Posted by GokAy View Post
You should be able to get drivers from Asus website for your laptop, search Google with model number.

Try uninstalling webroot too, later you can re-install.
do you mind walking me through this? I have no idea how to do this haha

I found my driver it is

intel(R) centrino(R) wireless-N100

yeah i am having a really hard time finding this driver on the asus website and intel website
My System SpecsSystem Spec
26 Sep 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

What is the exact model of your laptop?
My System SpecsSystem Spec
26 Sep 2015   #7
anthhuang

Illinois
 
 

Quote   Quote: Originally Posted by GokAy View Post
What is the exact model of your laptop?
ASUS Laptop A53SV-NH51 Intel Core i5 2430M
My System SpecsSystem Spec
27 Sep 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, open Device Manager (devmgmt.msc)
- expand Network Adapters
- note down the wireless adapter name
- right click Computer and properties, check your OS bit version (32 or 64)

ASUSTeK Computer Inc. -Support- Drivers and Download A53SV
Select the correct bit OS and expand wireless category, download the driver for the adapter you have.
My System SpecsSystem Spec
27 Sep 2015   #9
UsernameIssues

W7 Pro SP1 64bit
 
 

Once you find the correct file to download, you will want to use the link named Global.

Not the link named Global (DLM) or P2P. These files are not so big that you need a download manager (DLM) or peer to peer software.


:::goes back to lurking:::
My System SpecsSystem Spec
02 Oct 2015   #10
anthhuang

Illinois
 
 

Quote   Quote: Originally Posted by GokAy View Post
Ok, open Device Manager (devmgmt.msc)
- expand Network Adapters
- note down the wireless adapter name
- right click Computer and properties, check your OS bit version (32 or 64)

ASUSTeK Computer Inc. -Support- Drivers and Download A53SV
Select the correct bit OS and expand wireless category, download the driver for the adapter you have.
Intel(R) WiFi Wireless LAN Driver

This is the closest one I see that is to mine which is

Intel Centrino Wireless N 100

is this the correct one? So I just download this then uninstall the one i have and reinstall correct?
My System SpecsSystem Spec
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 Asus Laptop keeps getting random limited access. No internet Access




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