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Windows 7: Wired Internet connection keeps dropping every few minutes on Desktop

06 Oct 2015   #1
Grassee

Windows 7 Home Premium x64
 
 
Wired Internet connection keeps dropping every few minutes on Desktop

Hey guys,

I'm having a serious connectivity issue with my wired Internet connection. It keeps dropping every couple minutes. I get a red X over the network icon in the tray and it says "not connected - no connections available". When I do a ping test I get "general failure" about three times in a row, good ping and then general failure again. I have tried many fixes. These include:

uninstalled - re-installed and updated the NIC driver
TCP/IP reset
Safemode
Firewall/security suite - removed
Cable and router are OK - tested on laptop
Wireless adapter - works fine

My info:

1. Wired connection issue

2. My ISP is Flow/Columbus Communications (I'm in Trinidad and Tobago)

3. It is a cable broadband connection

4. My router is an Arris TG862

5. I am running Avira Free Antivirus and Malwarebytes Anti-Malware Home

6.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Master
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : B8-97-5A-B1-BD-7C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A3D74033-799A-427A-8C8D-AEB0FA022F9F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\User>


My System SpecsSystem Spec
.
08 Oct 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try downloading Linux Mint MATE and creating a bootable DVD/USB. Boot with it (no installation needed) and see if wired is alright.
My System SpecsSystem Spec
08 Oct 2015   #3
Grassee

Windows 7 Home Premium x64
 
 

So I found a solution.

I went into the properties tab on the network adapter

Clicked on the "Advanced" tab

Selected "Energy Efficient Ethernet" from the "Property" list

And disabled it under the "Value" tab.

Problem solved.
My System SpecsSystem Spec
.

10 Oct 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

The default for that setting is enabled, so something must have got corrupt on your side. Glad you got it sorted though.
My System SpecsSystem Spec
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 Wired Internet connection keeps dropping every few minutes on Desktop




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