Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Printing from local network

10 Nov 2015   #1
surfndude44

Windows 7 (64-Bit)
 
 
Printing from local network

Hi-

I am hoping someone has run across this and can offer some advice
My printing worked fine up till a few weeks ago.
I have removed and unintalled the printers, drivers and packages.
Rebooted my laptop
Went to vendor website and downloaded latest drivers
Installed printer first as local LPT1 with the latest drivers from previous step
added port, a TCP/IP port and provided the static IP address reserved for this printer.

When I try to print a test page it sends to printer and after about a minute the print queue
will show "error printing" and that is it.

Print spooler is set to automatic and started
no other jobs are in print queue at time I send the test page

Thanks in advance for any help, tom


My System SpecsSystem Spec
.
10 Nov 2015   #2
copiman

Windows 7 Home Premium
 
 

How is your printer connected? USB, wireless, or Ethernet cable? Also what is the printer model?
My System SpecsSystem Spec
10 Nov 2015   #3
Ztruker

Windows 10 Pro X64
 
 

What is the make and model number of the printer? Must be fairly old if it has a parallel (LPT) port. Does it have USB capability?

What driver did you download, the small, driver only or the full package?

I'd suggest starting over by uninstalling the printer and drivers if that option is offered.
Download the full package then run it and use it to setup the Network connection to the printer rather than do it manually.
My System SpecsSystem Spec
.

11 Nov 2015   #4
surfndude44

Windows 7 (64-Bit)
 
 

Hi and thanks to everyone who replied.
It is a Brother HL-5370DW laser printer that is ethernet attached.
I have added a second printer, Brother MFC-J870DW that is also ethernet attached
and it too is not printing, same issue. The printers print fine from other PCs that
are on the network, just this one that is not working.
I have done the complete delete and uninstall of the drivers and packages and resinstalled
but no luck. I may try connecting one via a USB port to see if that makes a difference.


regards, Tom
My System SpecsSystem Spec
11 Nov 2015   #5
copiman

Windows 7 Home Premium
 
 

Can you ping the printer? Also if it were me I would redo/start over from scratch. You will need to uninstall both the printer and the driver(s). Here is a link to a video that shows how to do this. https://www.youtube.com/watch?v=DRlx0arzY2s.

Also when loading the driver you might want to do it this way. add printer> create new port> down arrow to "standard TCP/IP Port"> key in IP address of printer> Here I normally uncheck the query box> Then follow thru with the rest of the install. I hope this makes sense.

But the first thing is can you ping the printer!!
My System SpecsSystem Spec
12 Nov 2015   #6
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

surfndude44, if this is the first time this computer is connecting to these printers don't select LPT1 at the first step, you need to create a new port
Attachment 375674
Proceed from there filling in the same information as you would normally.
You are not going to use a LPT1 port when connecting via ethernet, it will always be IP or network host name associated.
If this computer was previously connected to a printer which had used the same IP you can go with use an existing port at the first step and use the drop down to locate that port by the IP assignment. If this is a printer of a different model you will need to install the correct driver.
Attachment 375680
My System SpecsSystem Spec
20 Nov 2015   #7
IvanS

Windows 7 Professional 32bit
 
 

If you have physical LPT1 port, then try to map your Network printer to LPT2 or LPT3. Se how that goes.
My System SpecsSystem Spec
20 Nov 2015   #8
surfndude44

Windows 7 (64-Bit)
 
 

Hi
Thanks to all for your helpful suggestions and tips.
My printers are ethernet attached
I am able to ping both printers
The problem seems to be more in general as it effects all printers.
I uninstalled and reinstalled print and document services but it made no difference.
Since I can ping both printers is there a way to trace where the problem is?


Thanks, Tom
My System SpecsSystem Spec
20 Nov 2015   #9
copiman

Windows 7 Home Premium
 
 

All printers must have a static IP address. I normally set my printers IP address to somewhere around 50-100 higher than my PCs. For instance if my PCs are 192.168.1.5, 192.168.1.15, 192.168.1.20, I set my printer to something like 192.168.1.75 and make sure DHCP is turn off on the printer. You may already know this but just wanted to make sure.

Next I download the driver from the printer manufacture's website and place it in a folder I created on the desktop. Then I go to "Devices and Printers> Add a printer> select Add a local printer> select create a new port> select the drop down and choose Standard TCP/IP Port> In the Hostname or IP address box I type in the IP address of the printer and usually uncheck the "Query box below" and click next> I then choose have disk and navigate to the folder on the desktop and select the driver. This is how I did it. There are other ways. The important thing is to get the right driver, assign the printer an IP address not used by anything else on your network, and turn off DHCP on your printer. Here are some guides that might help in the install process. Keep in mind that there are different ways to accomplish this. Also if you actually have a static IP address on the printer that is used by something else on your network, which I have seen many times in my work, you can ping the printer just fine but you cannot print.

Install a Network Printer in Windows 7 / Vista | Michael Smith Laboratories

How to add a printer in Windows 7 - How-To - PC Advisor

Hope all my rambling helps. I have not had my fill of coffee this morning.
My System SpecsSystem Spec
Reply

 Printing from local network




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Will adding a 2nd network card improve local network transfer speed
This sounds really noobie of me but is it possible to improve local network transfer speed by adding a 2nd network card. I was planning to connect one exclusively for lan transfers and another one hooked to a separate wireless router. Right now only a maximum of 3 users can stream SD videos off...
Network & Sharing
Network Printing
Hello, I have tried to establish a HomeGroup so I can share printers. PC1 prints ok via a USB port, however, PC2 dies not print at all. When I go to Devices and Printers I can see my PC1 printer. I have the shared printer box check but nothing happens. I have removed the printer from Devices...
Hardware & Devices
Network printing
Hi, I have a main PC hard wired to a modem / router with USB printer connected, a desktop and three laptops all wireless - all are Win 7 64bit and one of them has stopped remote printing (says printer is offline). As I have always found network printing a bit of a hit or a miss, i.e. sometimes...
Network & Sharing
Problem with RDC clients printing to local printer
I have several Windows 7 and Windows XP users using RDC to log in to a Windows Server 2008 machine. Their local printer is a network attached Dell 3110cn. I had to manually install a driver for the 3110 on the Windows Server box. I have to choose from a tsxx port from the list of ports to get...
Network & Sharing
Printing through a network
Here's my setup, I've got the HP officejet Pro L7500 hooked up to my mac via USB. I've got the printer hooked up to my router. On my win7 machine, I see the Mac on the network, and I see the printer. When I print something on my win7 box, it shows me that I am able to print to the officejet, but...
Network & Sharing
Help with printing to XP on network
I have been struggling for days to find a solution with an annoying printing problem on my new Windows 7 (64bit) HP Laptop. I can not print from my HP Laptop to any printers on my older XP Desktop wirelessly over my home network. I can open files from my shared folders on my XP desktop from my...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App