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Windows 7: Win 10 Surface Pro 3 not connected to internet when wire is plugged in

24 Nov 2015   #1
IanOlayvar

Windows 7
 
 
Win 10 Surface Pro 3 not connected to internet when wire is plugged in

I am having this issue with a Surface Pro 3 on a dock, that when it is plugged in to a certain port it doesn't recognize the internet connection. If I take the surface to a different port and plug it in it works, if I get a different surface and plug it in to the port I am working with it works. Its only when the surface I am working with is plugged into that specific port, that it doesn't work. I need this surface plugged into this port, I can't plug it in anywhere else.

I have tried updating drivers, changing the dock, and also plugging in a USB to Ethernet adapter to bypass the dock. Nothing has worked. I also can't just get a different Surface because I don't have another surface with Win 10 on it. I need to have this Surface connected to this port but it will not work.

Any Ideas?


My System SpecsSystem Spec
.
24 Nov 2015   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Ian,

It would be best to post over at our sister site www.tenforums.com for Windows 10 issues instead.
My System SpecsSystem Spec
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 Win 10 Surface Pro 3 not connected to internet when wire is plugged in




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