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Windows 7: Windows 7 pro can't detect the networking hardware on hp pavilion 15

22 Mar 2016   #1
Coder0523

Windows 7 pro 64bit
 
 
Windows 7 pro can't detect the networking hardware on hp pavilion 15

I really need some solid help here. I'm not by any means a pc wizard but somehow I can't figure this one out. For all the pc problems I have encountered I have managed to fix by Googleing it, this time, I've failed and I need your help please.

I have an hp pavilion 15-p100dx that was running on Windows 8.1. Well, I removed the hard drive and installed an ssd, 8gb of ram and also fresh installed windows 7 pro on new ssd. It's blazing fast now and I got windows 7 pro running now. However, now I can't connect to the Internet because of the above mentioned. Not even the Ethernet is working so I can't even update any of the drivers online.

I went to hp software and updates to download network adapter drivers but it says windows 7 pro is not supported on the hp pavilion 15-p100dx so I'm at a loss now. In the BIOS it detects windows 8.1 but perhaps because windows 7 pro isn't activated yet because of lack of Internet. What else can I do now?


My System SpecsSystem Spec
.
22 Mar 2016   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Welcome to the forum,

Can you do option one of this tutorial on your laptop,

System Information File - Create in Windows

That will give us the hardware ID's of any missing drivers.
My System SpecsSystem Spec
22 Mar 2016   #3
Coder0523

Windows 7 pro 64bit
 
 

Hi, I tried but everytime I transfer file through USB disk the whole thing disappears on my other laptop that has internet. I'm not sure what to do anymore. I spent so much on ssd and memory ram and now I'm stuck without Internet. Yesterday the USB ports weren't working and somehow i was fiddling around with driver settings and they seem to work now. Are there any other options?

Quote   Quote: Originally Posted by derekimo View Post
Welcome to the forum,

Can you do option one of this tutorial on your laptop,

System Information File - Create in Windows

That will give us the hardware ID's of any missing drivers.
My System SpecsSystem Spec
.

22 Mar 2016   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Disappears huh, that's odd. How are you transferring it? It should be pretty straight forward if you just copy it to a USB thumb drive.

This tutorial here is basically what I was trying to do,

Hardware Identification

From the description you give, I can almost certainly say you need your chipset driver before you do anything.

There is a section in this file,

System Information File - Create in Windows

Called problem devices, that is where the info is that is needed.

Otherwise we are simply guessing.

Have you tried option two of that tutorial?

System Information File - Create in Windows

It creates a simple text file.
My System SpecsSystem Spec
23 Mar 2016   #5
Coder0523

Windows 7 pro 64bit
 
 

I tried following those steps and nothing. Even the text file when I place it on USB disk it the text disappears once I hook it up to the pc that has internet connection. Not sure what to do. I open that text file on this PC and it shows a blank page. I went to HP to try to dowload drivers and it says that my laptop Hp Pavilion p100dx is only supported for windows 8 and Windows 10. Do you know if there is any other site where I can download network drivers from besides HP? I'm sure it would have worked if I could download the windows 7 drivers but my laptop is not compatible since I have windows 7.

I had taken a screenshot of system information and it seems that whatever I transfer to USB disappears and working PC, not sure why. I attached a few screenshots, not really sure if it helps or not. Hope I can fix this laptop soon, it's really fast but it's useless without internet :/




Quote   Quote: Originally Posted by derekimo View Post
Disappears huh, that's odd. How are you transferring it? It should be pretty straight forward if you just copy it to a USB thumb drive.

This tutorial here is basically what I was trying to do,

Hardware Identification

From the description you give, I can almost certainly say you need your chipset driver before you do anything.

There is a section in this file,

System Information File - Create in Windows

Called problem devices, that is where the info is that is needed.

Otherwise we are simply guessing.

Have you tried option two of that tutorial?

System Information File - Create in Windows

It creates a simple text file.


Attached Thumbnails
Windows 7 pro can't detect the networking hardware on hp pavilion 15-capture.png  
Attached Images
Windows 7 pro can't detect the networking hardware on hp pavilion 15-coder0523-nonetworkoption.png 
Attached Files
File Type: txt coder0523log.txt (438.5 KB, 2 views)
My System SpecsSystem Spec
23 Mar 2016   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, that's still not the information I wanted, I need the hardware ID's like this,

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_00h23_54.png

Yeah, I've been to the HP site too.

If you cant transfer anything, then write them down.

Look at this tutorial,

Hardware Identification

See these numbers/letters in red and blue,

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_00h31_15.png

Those are the gold you seek. I need them for each one of those with a



The problem is by not offering Win 7 drivers at HP, we need to hunt them down with those numbers.


My System SpecsSystem Spec
23 Mar 2016   #7
Coder0523

Windows 7 pro 64bit
 
 

I managed to transfer the info from laptop to my phone and from my phone to this working PC. i attached STEP 2 because I couldn't 7zip the NFO file, it didn't let me, I attached both just in case, I really hope you can help me out, if you're accepting donations, I'll gladly do it, I just need my laptop working


Quote   Quote: Originally Posted by derekimo View Post
OK, that's still not the information I wanted, I need the hardware ID's like this,

Attachment 383996

Yeah, I've been to the HP site too.

If you cant transfer anything, then write them down.

Look at this tutorial,

Hardware Identification

See these numbers/letters in red and blue,

Attachment 383997

Those are the gold you seek. I need them for each one of those with a



The problem is by not offering Win 7 drivers at HP, we need to hunt them down with those numbers.


Attached Files
File Type: txt coder0523text.txt (473.0 KB, 3 views)
File Type: nfo coder0523.nfo (1,019.3 KB, 2 views)
My System SpecsSystem Spec
23 Mar 2016   #8
derekimo

Microsoft Community Contributor Award Recipient

 
 

OK, lets start with the obvious one, I found that this one from HP for your model

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_20h15_24.png

Actually has two Win 7 folders in the installer.

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_20h18_15.png

So try that and see if your wireless works.

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

I'll get to the other ones in a minute.


My System SpecsSystem Spec
23 Mar 2016   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

This should be your ethernet driver,

Realtek

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_20h40_06.png

This should be your USB drivers,

https://downloadcenter.intel.com/dow...Chipset-Family

For the others, once you get online, run this driver update utility,

https://downloadcenter.intel.com/download/20775

Windows 7 pro can't detect the networking hardware on hp pavilion 15-2016-03-23_20h45_31.png

Hopefully that will find and install the rest of what you need.

I'm guessing you didn't have a network cable plugged in when you did the win 7 install?

I'm just wondering on that last question.


My System SpecsSystem Spec
24 Mar 2016   #10
Coder0523

Windows 7 pro 64bit
 
 

Hi, I have tried every single thing listed here and it didn't work I attached some screenshots of the errors I get when I try installing LAN drivers, it's just not working, not sure why. Based on more research I've done, it seems like it works for everyone but not for me, not sure why. It's a new SSD and the installation of windows 7 for the first time.

I bought the Windows 7 pro disc (including activation key) on Ebay, it says for refurbishd pcs/laptops only but I'm pretty sure after changing the SSD my laptop is technically a refurbished device. I can easily just install windows 8, but my job uses windows 7 so that's why I wanted Windows 7 instead.

Any other suggestions?


Attached Thumbnails
Windows 7 pro can't detect the networking hardware on hp pavilion 15-coder0523.png   Windows 7 pro can't detect the networking hardware on hp pavilion 15-coder0523-failed.png   Windows 7 pro can't detect the networking hardware on hp pavilion 15-coder0523-realtekinstalled.png   Windows 7 pro can't detect the networking hardware on hp pavilion 15-coder0523-sleepmode.png  
My System SpecsSystem Spec
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 Windows 7 pro can't detect the networking hardware on hp pavilion 15




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