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Windows 7: This Page Can't Be Displayed

04 Apr 2016   #11
UsernameIssues

W7 Pro SP1 64bit
 
 

That HOSTS file is not causing the problem.

Do you have another device that you can use to try and surf to the website of interest? Perhaps a cellphone or tablet. Or maybe ask a friend to bring a laptop over as a test. If multiple devices have problems reaching the website while using your network - then we can stop looking for problems with your desktop.


On your desktop, can you reach the website while in the safe mode with networking?


Quote   Quote: Originally Posted by tjg79 View Post
If you can't ping the website from the command prompt, how do you troubleshoot that issue?

Regards
Please post a screenshot of your attempts to ping the website.

This Page Can't Be Displayed-capture.png

Also, try the NSLOOKUP tool as shown above.


I don't see where you tested while using another DNS provider.




My System SpecsSystem Spec
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04 Apr 2016   #12
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Did you delete a post? You can connect through kproxy but not otherwise. Seems to me like it's a DNS issue.

See this: Pages take a long time and unresponsive-all browsers

I could be wrong but it is worth a try.
My System SpecsSystem Spec
04 Apr 2016   #13
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by Callender View Post
Did you delete a post? You can connect through kproxy but not otherwise. Seems to me like it's a DNS issue.

See this: Pages take a long time and unresponsive-all browsers

I could be wrong but it is worth a try.
No, I didn't delete any posts.

I don't think it's browser, internet security software, or DSL modem, because I can connect through kproxy.

I'm going to post my ping results.

This Page Can't Be Displayed-ping-results.jpg


My System SpecsSystem Spec
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04 Apr 2016   #14
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Note: Proxy over-rides your settings and uses it's own DNS lookup server. That's probably why it works.
My System SpecsSystem Spec
04 Apr 2016   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

and the difference between the 2 will be either
Your firewall settings/your av settings and certificates.

By the way its not the same site you had the same problem with 2 years ago is it??.
AND what is the error code?
Roy
My System SpecsSystem Spec
04 Apr 2016   #16
tjg79

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by torchwood View Post
and the difference between the 2 will be either
Your firewall settings/your av settings and certificates.

By the way its not the same site you had the same problem with 2 years ago is it??.
AND what is the error code?
Roy
I've disable my firewall to eliminate it from the equation.

I wasn't able to connect with kproxy until I reset the DSL modem. So, that seems to have resolved part of the issue. I can now connect to uchicago.edu, but not Penelope.uchicago.edu.

I was having general connection issues two years ago and have since performed several clean installs.

I've run quicksetdns, but that hasn't resolved the issue. I suspect there's a setting in my lan/network configuration that's blocking some sites.

Do you have any suggestions?

Regards
My System SpecsSystem Spec
04 Apr 2016   #17
tjg79

Windows 7 Professional x64 SP1
 
 

When I change my DNS setting using QuickSetDNS, I can see a problem when I use the Automatic DNS versus Google Public DNS or OpenDNS.

This Page Can't Be Displayed-ping-results.jpg


My System SpecsSystem Spec
04 Apr 2016   #18
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay I don't know what that means.

Here's what I see for comparison:
This Page Can't Be Displayed-nslookup.jpg
Maybe that provides some clues for the other members who are helping you in this thread.

For you: uchicago.edu is translated into 198.101.129.25 no matter which DNS i used.

That is correct.


My System SpecsSystem Spec
04 Apr 2016   #19
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

One more idea. Check your system clock.

Accurate Time
My System SpecsSystem Spec
04 Apr 2016   #20
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I notice that I cannot connect to either site with Javascript disabled.
My System SpecsSystem Spec
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