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Windows 7: Network Problems

19 Apr 2016   #1
GeorgeLawshe

Windows 7
 
 
Network Problems

I have a Gateway Laptop with Windows 7 Home Premium, Service Pack 1,
Intel Celron CPU B820, @1.70 GHz. 64 Bit, 8.0GB RAM

My computer was slowing down, acting up and I could not access my HP Deskjet 3512 printer. So I purchased a Recovery Disc set for the Gateway Laptop NE56R10u.

I can get on the Internet and all is working well except:

1. My HP Deskjet shows up in my WI FI Start up with the available routers. Actually on a hard boot the Printer is connected and the router is not until I Connect the router manually, which then disconnects the printer.

2. When I do a Windows update I get the Blue Spinning wheel for hours. actually overnight I never get any updates.

3. Occasionally I get a message that I have two conflicting IP Addresses.
I have done the ipconfig /Release and ipconfig /Renew. No change

I have hard booted on the router and laptop, again no change.

I have two other laptops on this network and they work correctly and I can use the HP Deskjet 3510 properly.

Also, I show three printers in devices and printers, but none has the printer preferences on a right click like the have in the past.

Does any one have any suggestions?

Thanks
George


My System SpecsSystem Spec
.
20 Apr 2016   #2
sml156

Microsoft Windows 7 Ultimate 32-bit 7601
 
 

An IP conflict means two or more computers are using the same IP.

Have you setup your network card to static IP's and made a mistake on one computer.

You could do an
Code:
ipconfig
on all the computers and check what IP they are using. If your not sure what the results mean you can post them here and me or someone else may be able to help you.

I usually use Softperfect Network Scanner (It's Free) to find devices on my network and what their IP's are. If you try it and need help just post back and I will try to help you.
Quote:
SoftPerfect Network Scanner is a free multi-threaded IPv4/IPv6 scanner with a modern interface and many advanced features. It is intended for both system administrators and general users interested in computer security. The program pings computers, scans for listening TCP/UDP ports and discovers shared folders, including system and hidden ones.
In addition, it can retrieve practically any information about network computers via WMI, SNMP, HTTP, NetBios and has a bunch of other features. It can also resolve host names and auto-detect the local and external IP address range. To assist with network administration, it supports remote shutdown and Wake-On-LAN.

https://www.softperfect.com/products/networkscanner/

download
My System SpecsSystem Spec
20 Apr 2016   #3
GeorgeLawshe

Windows 7
 
 

My updates finally worked all 199 updates.
I do not understand how to use SoftPerfect and the instructions are limited.

Below I have shown all the ipconfig /all. I do not see any printers and I have 3 wireless printers.
Thanks for your help

Windows IP Configuration

Host Name . . . . . . . . . . . . : George-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Atheros AR5B125 Wireless Network Adapter
Physical Address. . . . . . . . . : 84-4B-F5-1B-CB-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:30a:2e54:6830::40(Preferred)
Lease Obtained. . . . . . . . . . : Wednesday, April 20, 2016 9:45:13 PM
Lease Expires . . . . . . . . . . : Friday, May 20, 2016 9:45:13 PM
IPv6 Address. . . . . . . . . . . : 2602:30a:2e54:6830:1d63:4d2e:5bb3:dfab(Preferred)
Temporary IPv6 Address. . . . . . : 2602:30a:2e54:6830:9199:1213:ee94:a87(Preferred)
Link-local IPv6 Address . . . . . : fe80::1d63:4d2e:5bb3:dfab%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, April 20, 2016 9:45:11 PM
Lease Expires . . . . . . . . . . : Thursday, April 21, 2016 9:45:13 PM
Default Gateway . . . . . . . . . : fe80::ba16:19ff:fe78:1d70%13
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 327437301
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-A7-69-0F-B8-88-E3-48-21-F7
DNS Servers . . . . . . . . . . . : 2602:30a:2e54:6830::1
192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
attlocal.net

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : B8-88-E3-48-21-F7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.attlocal.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
My System SpecsSystem Spec
.

21 Apr 2016   #4
GeorgeLawshe

Windows 7
 
 

I solved the problem.. I have three wireless printers and none would connect after I did a complete recovery on the laptop. All three showed in the "Devices and Printers". I deleted or removed all the printers, then turned off my laptop and turned off all three printers. I then unplugged my router for about a minute. I plugged the router back in, waited about five minutes, then turned each printer back on. I then turned on my laptop, went to "Printers and Devices" and "add Printer" for each printer. All three were in available choices. I added each printer but each one I had to "update" the list of printers shown.
Only problem not solved and it is not causing a problem, is one printer is showing up in my WIFI selections, this is strange!!!
My System SpecsSystem Spec
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