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Windows 7: "not connected-no connections are available"

05 Jun 2016   #1
jeckel7234

64 bit Win7 Home Premium
 
 
"not connected-no connections are available"

Hi all,

I have a HP G62 running windows 7 and I'm unable to connect to a network. Windows troubleshooting is unable to detect the problem and I've uninstalled and reinstalled the network adapter drivers as well as bought and installed a new network card. Can anyone suggest what else I might try to get this resolved?

Thanks,
Drew


My System SpecsSystem Spec
.
05 Jun 2016   #2
jeckel7234

64 bit Win7 Home Premium
 
 

And to add I have a sperate desktop and phone connected to the same network
My System SpecsSystem Spec
06 Jun 2016   #3
jeckel7234

64 bit Win7 Home Premium
 
 

Anyone?
My System SpecsSystem Spec
.

06 Jun 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

what colour is the light white/amber 5th key in top right??

Roy
My System SpecsSystem Spec
07 Jun 2016   #5
jeckel7234

64 bit Win7 Home Premium
 
 

The light is orange
My System SpecsSystem Spec
07 Jun 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Drew,
That Amber also confirms that internal HP checks cant find it either.
If you goto Device Manager are there any problem Device(s), or showing a small down arrow or ! mark


Roy
My System SpecsSystem Spec
07 Jun 2016   #7
jeckel7234

64 bit Win7 Home Premium
 
 

Thanks for the reply, I've opened up device manager and everything looks good no caution or exclamation signs. Any other thoughts?

Thanks again,
Drew
My System SpecsSystem Spec
10 Jun 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jeckel,
please run this command
IPCONFIG /ALL

copy/paste the results.

Roy
My System SpecsSystem Spec
13 Jun 2016   #9
jeckel7234

64 bit Win7 Home Premium
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Rach&Drew>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Rach-Drew-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8191SE 802.11b/g/n WiFi Adapte
r
Physical Address. . . . . . . . . : 70-F1-A1-C7-3C-1A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-0A-A9-A9-81-EF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1C98C7F3-4CEE-4B55-93EF-5A379CB8BEC2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{60639338-E7D3-482E-9107-A8CA59FDC88F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Rach&Drew>ipconfig/all
My System SpecsSystem Spec
13 Jun 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Jeckel,
what does your adapter show in
Network connection >> change adapter settings.>> your wifi adapter >>view status >>
(mine attached)
If so can you post yours

Roy


Attached Thumbnails
"not connected-no connections are available"-wifi-jeck.png  
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 "not connected-no connections are available"




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