Not sure what is going on, but 75% of the time when a user logs into any of our machines that have Windows 7 the ports disappear and they can't print. The spooler is running. If I restart it, it seems to fix it, or reboot sometimes it will fix it. I have been fighting this for over 2 months and can't figure it out.
I have loaded the latest drivers
I can get for the printers. I also turned off the Print services under Windows features. I adjusted the Print and Point info in gpedit.msc. What else am I missing here? This is causing major issues at my work that people are starting to get frustrated. There has to be a fix for this. Any ideas?
These printers are mapped on a Win2003 server to the network and only these Windows 7 systems have this issue.
This morning I removed the drivers from the script and server, reinstalled newer drivers and generic ones that work for HP and Samsung with Windows 7, and still have the same issue. The Ports on the printers that are listed with all the IPs disappear. Print Spooler still is running and the printers are still listed.