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Windows 7: Identifying...([network name]) No Internet Access

16 Aug 2016   #11
cgc018

Windows 7 32 bit Pro
 
 

Hi jmg999,

I read that you uninstalled/reinstalled the wireless NIC driver multiple times but have you tried to use an older driver version? I would try going to the ASUS wesbite and see if you can find an older driver. Also, would it be possible for you to try and have a friend or something connect their laptop to your home network? And are you the only person that uses your laptop? I'm curious to see if you were to log into the laptop with a different user profile if that would get you internet access.


My System SpecsSystem Spec
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16 Aug 2016   #12
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi JMG.
know this sounds silly, but identifing problems sometimes relate to the SSID password, is it case sensitive?, and have you re-checked it

Roy
My System SpecsSystem Spec
16 Aug 2016   #13
jmg999

Windows 7 Ultimate x64
 
 

Hi,

Thank you both for your responses.

cgc018, I tried installing other versions of the driver, but it didn't help. I have two other devices connected wirelessly to this network, my Droid-based phone and my Droid-based tablet. I have a roommate, and she was able to connect wirelessly w/ her Windows laptop, so it appears to be confined to my laptop and its ability to connect wirelessly to this particular network. The alternate user profile is an interesting idea, so I'll create one, and give it shot.

Torchwood, the password that I've entered is correct, as I'm able to connect to the network. It's just that I am not given an usable IP.
My System SpecsSystem Spec
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16 Aug 2016   #14
jmg999

Windows 7 Ultimate x64
 
 

I just created a new user account (same privileges as mine), and I tried connecting to the TWC network. The same problem ensued.
My System SpecsSystem Spec
16 Aug 2016   #15
cgc018

Windows 7 32 bit Pro
 
 

Alrighty. Can you check out this link and follow the directions in Step 1-3: [Fixed] Windows 10 Limited Connectivity and Not Getting IP from DHCP
My System SpecsSystem Spec
16 Aug 2016   #16
jmg999

Windows 7 Ultimate x64
 
 

I should mention, I reverted back to Windows 7, since the upgrade didn't resolve the issue. I also followed the first three steps over the guide, and the problem persists. Should I continue w/ the next steps in the guide?
My System SpecsSystem Spec
16 Aug 2016   #17
jmg999

Windows 7 Ultimate x64
 
 

I followed the remaining steps in the guide to no avail.
My System SpecsSystem Spec
17 Aug 2016   #18
cgc018

Windows 7 32 bit Pro
 
 

Is your new modem still a Technicolor TC8715D? Would it be possible for you to use your roommates laptop to remove the security from your wireless network and then see if you can connect and get a valid IP Address and then re-enable that security?
My System SpecsSystem Spec
17 Aug 2016   #19
jmg999

Windows 7 Ultimate x64
 
 

I can hook into it w/ a wired connection, and remove the security. I'll give it a try, then report back.
My System SpecsSystem Spec
17 Aug 2016   #20
jmg999

Windows 7 Ultimate x64
 
 

I removed all security from the network, and I still ran into the same issue. I then added the security back, reconnected, and the same problem recurred.
My System SpecsSystem Spec
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 Identifying...([network name]) No Internet Access




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