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#1
Identifying...([network name]) No Internet Access
Hi,
I have an Asus laptop running Windows 7 Ultimate. Last week, I had been living in a place, where I had Time-Warner Cable (TWC) Internet, and everything worked just fine, not only on that network but on others, as well. This week, I moved to a new place, and I had my service transferred over. I am using the same modem/router (Technicolor TC8715D) that was in the old place, and TWC simply transferred the service over by sending a technician out to hook it up. The service works, as I can access it both from my cell phone and tablet (both Droid-based), and the technician was able to access it from his iPad. However, my laptop connects, but it is unable to get Internet access.
At first, I was given a proper DHCP address, but subsequent efforts achieved only a 169.x.x.x address. I have tried both restoring the factory defaults on the modem and changing the default name/password, but neither of these efforts produced the desired result. I've removed the network profile from both the Network and Sharing Center, as well as the registry. I've tried releasing the IP address, flushing the DNS, assigning a static IP, and rebuilding/repairing the network stack. None of this has helped.
There was a previous DSL Internet connection in this new home available from Verizon, and I've been using this on my laptop, so I'm perfectly capable of connecting to other wireless networks. I would try a wired connection, but there's a driver issue w/ my ethernet port.
Does anyone have any thoughts on how to resolve this Identifying...([network name]) No Internet Access problem? I see different causes/resolutions online. Any help would be greatly appreciated. Thank you!
Jeff