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Windows 7: fiber optic internet say 65mbps but actually only gets 0.1-3 mbps

13 Aug 2016   #1
alexhinbest

windows 7 professional 64 bit
 
 
fiber optic internet say 65mbps but actually only gets 0.1-3 mbps

Windows 7 pro 64 bit
Custom build PC, 4 years old
Using netgear Wi-Fi USB micro n300
Which has worked fine on this PC until a week ago
And still works fine on other PCs
PC used to get 20 mbps down, all other wireless and wired devices get this still
For some reason I now get 0.1 to 3 mbps maximum
Varies using different USB ports
This room doesn't have an Ethernet port, only have a wireless option
Provider is bt, homehub 5. Everything was fine until a week ago.
Now I'm on dial up 90s speeds.
What can be wrong and how can I fix?


My System SpecsSystem Spec
.
13 Aug 2016   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

There could be something interfering with the WIFI signal.
Have you tried using a different channel on the router?
My System SpecsSystem Spec
13 Aug 2016   #3
alexhinbest

windows 7 professional 64 bit
 
 

I did yes, didn't help
My System SpecsSystem Spec
.

13 Aug 2016   #4
alexhinbest

windows 7 professional 64 bit
 
 

Every other PC and device still gets 20 mbps
My System SpecsSystem Spec
13 Aug 2016   #5
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Do your other devices get the same good speeds when on the same room with your PC?
My System SpecsSystem Spec
13 Aug 2016   #6
samuria

win 8 32 bit
 
 

Download www.crewetown.co.uk/wireless.exe right click choose run as admin then post results
My System SpecsSystem Spec
13 Aug 2016   #7
alexhinbest

windows 7 professional 64 bit
 
 

Windows IP Configuration

Host Name . . . . . . . . . . . . : PCSBSah530
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 4C-60-DE-EC-7D-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : N300 Micro USB WiFi Adapter - N300MA
Physical Address. . . . . . . . . : 4C-60-DE-EC-7D-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b5b8:6dce:f948:43af%20(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.72(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 August 2016 13:54:45
Lease Expires . . . . . . . . . . : 14 August 2016 14:42:23
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 457990366
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-F2-87-A3-C8-60-00-68-39-90
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : kent.ac.uk
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : C8-60-00-68-39-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Interface name : Wireless Network Connection
There are 4 networks currently visible.

SSID 1 : BTHub5-292S
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:1b:29:48:36:0e
Signal : 68%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 2 : Bose ST 20 (52ABB2)
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : a4:d5:78:1b:cd:03
Signal : 70%
Radio type : 802.11g
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 3 : BTWifi-X
Network type : Infrastructure
Authentication : WPA2-Enterprise
Encryption : CCMP
BSSID 1 : c2:1b:29:48:36:0e
Signal : 64%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 4 : BTWifi-with-FON
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : a2:1b:29:48:36:0e
Signal : 70%
Radio type : 802.11n
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


Profiles on interface Wireless Network Connection:

Group policy profiles (read only)
---------------------------------
<None>

User profiles
-------------
All User Profile : BTHub5-292S


Pinging 194.119.131.66 with 32 bytes of data:
Reply from 194.119.131.66: bytes=32 time=908ms TTL=53
Reply from 194.119.131.66: bytes=32 time=12ms TTL=53
Reply from 194.119.131.66: bytes=32 time=11ms TTL=53
Reply from 194.119.131.66: bytes=32 time=237ms TTL=53

Ping statistics for 194.119.131.66:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 908ms, Average = 292ms

Pinging plus.net [212.159.9.2] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.159.9.2:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to cns1.uk.vianw.net [194.119.131.66]
over a maximum of 30 hops:

1 490 ms 148 ms 9 ms BThomehub.home [192.168.1.254]
2 196 ms 223 ms 302 ms
My System SpecsSystem Spec
13 Aug 2016   #8
alexhinbest

windows 7 professional 64 bit
 
 

other devices get 20 mbps in this room yes
My System SpecsSystem Spec
13 Aug 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Alex,
whats showing on the device driver >> Advanced properties, mine on screenshot

Roy


Attached Thumbnails
fiber optic internet say 65mbps but actually only gets 0.1-3 mbps-wifi5100.png  
My System SpecsSystem Spec
13 Aug 2016   #10
alexhinbest

windows 7 professional 64 bit
 
 

i have attached in the the pictures for this thread


Attached Images
fiber optic internet say 65mbps but actually only gets 0.1-3 mbps-n300-prntscrn.png 
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 fiber optic internet say 65mbps but actually only gets 0.1-3 mbps




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