Windows 7: ipod software update server - cannot connect

mediamonkey corrupted my ipod (again) so i installed itunes to restore it. i've not used it on windows 7 before.

i'm online, but i get an error that says itunes cannot connect to the ipod software update server.

apple says to do this:

iTunes for Windows: iTunes cannot contact the iPod or iPhone software update server

is there an equivalent action in windows 7? what exactly does this do to solve the problem?

(i'm on a wireless connection...)

thanks!

i'm bumping this thread with a new issue - the movie database sofware Media Man is also not connecting, even with my firewall disabled. i have no issues with firefox or ie getting online. what could be blocking these other apps?

Hi, check to see if the Apple /Itunes service is turned on in the service area,it may help you.

thanks for the reply. yes, that service is running.

There are a couple of them in there that are connected to Apple /Ipod etc, I am sure you checked them all, if you didn't, have another look in there, you might have missed one ,if you didn't I am sorry that's how I sorted it out on mine ,but dont worry someone will have the answer for you if I dont,mark my words, best of luck.

i'm certain all the proper services and processes are running. because of the issue now with Media Man i'm convinced it's a network issue, but i can't imagine what it is.

i hope you're right about someone having a solution

I'm sure they will ,there are some good brains on this site ,thankfully.

i've just realized this is probably the same issue that has prevented my sidebar gadgets from accessing the internet lately. what would let some apps through and block others?

maybe i should completely uninstall NOD32 and see if that changes anything. though i've triple-checked and all problem apps are allowed through. and the problem does not go away when i disable the firewall...