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Windows 7: ipod software update server - cannot connect

17 Feb 2009   #1
garbanzo

7600 x86
 
 
ipod software update server - cannot connect

mediamonkey corrupted my ipod (again) so i installed itunes to restore it. i've not used it on windows 7 before.

i'm online, but i get an error that says itunes cannot connect to the ipod software update server.

apple says to do this:

iTunes for Windows: iTunes cannot contact the iPod or iPhone software update server

is there an equivalent action in windows 7? what exactly does this do to solve the problem?

(i'm on a wireless connection...)

thanks!


My System SpecsSystem Spec
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18 Feb 2009   #2
garbanzo

7600 x86
 
 

i'm bumping this thread with a new issue - the movie database sofware Media Man is also not connecting, even with my firewall disabled. i have no issues with firefox or ie getting online. what could be blocking these other apps?
My System SpecsSystem Spec
18 Feb 2009   #3
jfar

Vista Ult64, Win7600
 
 

Hi, check to see if the Apple /Itunes service is turned on in the service area,it may help you.
My System SpecsSystem Spec
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18 Feb 2009   #4
garbanzo

7600 x86
 
 

thanks for the reply. yes, that service is running.
My System SpecsSystem Spec
18 Feb 2009   #5
jfar

Vista Ult64, Win7600
 
 

There are a couple of them in there that are connected to Apple /Ipod etc, I am sure you checked them all, if you didn't, have another look in there, you might have missed one ,if you didn't I am sorry that's how I sorted it out on mine ,but dont worry someone will have the answer for you if I dont,mark my words, best of luck.
My System SpecsSystem Spec
18 Feb 2009   #6
garbanzo

7600 x86
 
 

i'm certain all the proper services and processes are running. because of the issue now with Media Man i'm convinced it's a network issue, but i can't imagine what it is.

i hope you're right about someone having a solution
My System SpecsSystem Spec
18 Feb 2009   #7
jfar

Vista Ult64, Win7600
 
 

I'm sure they will ,there are some good brains on this site ,thankfully.
My System SpecsSystem Spec
18 Feb 2009   #8
garbanzo

7600 x86
 
 

i've just realized this is probably the same issue that has prevented my sidebar gadgets from accessing the internet lately. what would let some apps through and block others?

maybe i should completely uninstall NOD32 and see if that changes anything. though i've triple-checked and all problem apps are allowed through. and the problem does not go away when i disable the firewall...
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 ipod software update server - cannot connect




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