New
#1
Internet Connection Issue - not router
Good Day,
This week I upgraded to Win7 from a Vista machine using HP's free upgrade that came with the laptop we got on 9-1. Upgrade went fine, but couldn't connect to the internet. The laptop was seeing and communicating with the router, just no internet on the back end. The laptop DOES get a usable connection when I boot in Safe+Networking mode, and I am posting from that laptop now. But obviously my wofe would like to be in standard mode.
I have tried to reinstall the driver for the adapter, I have tried to uninstall and re-install the adapter. I have reset the WinSock settings (I think I was doing that correctly...I have uninstalled Bonjour...and several other things that quite honestly I forget.
Here are a couple other clues to this puzzle. When in conventional logon, the Ethernet adapter also does not work when the laptop is hard-wired to the router. When in conventional, I can get a response when I ping Google, the yellow triangle and exclamation goes away, but I still get no usable connection.
When I had updates under Vista that included IE8, the connection issue also showed itself. I would go to a restore point before this update, and the machine would work again. Obviously, system restore with a new upgrade to Win7 really isn't an option, or is it?
I know this isn't the OS, nor is it probably IE8, but omething associated with the updates or the upgrade that is preventing a connection, but that goes away when I boot up in safe mode.
I know it's probably something running in conventional boot-up that is running, but what exactly would I look for that would be there then and not in Safe mode?
Thanks for any and all assistance you can give me.