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Safe mode with networking works,but clean boot does not
Hi,
I try to help people with internet connectivity issues. Lately, this has been bothering me a lot. You get into safe mode with networking (f8 at startup) and everything works fine.The connectivity is fine. Some people have slow browsing issues, they are sorted out in safe mode with networking. For some, the computer freezes up while browsing in normal mode, but works perfectly in safe mode with networking.
The next valid step in troubleshooting would be to perform a clean boot (How to configure Windows XP to start in a "clean boot" state) i.e. disable all of the startup items and services.
But, I've notices, quite a few times, this does not work. People have performed scans and found no viruses (so this means that we cannot attribute the cause to spyware).
My question is : Is there something we can do if a clean boot does not work?
Thanks in advance, must say that the people out here are very helpful and do not hesitate in sharing their knowledge with others
Last edited by oli; 24 Nov 2009 at 03:16. Reason: added last line