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Windows 7: Hibernate Resume Problem

19 Feb 2009   #1

Windows XP Pro SP3 / Windows 7RC 7100
Hibernate Resume Problem

Hi guys,

Wondering you you can help me with this issue from resuming from a hibernate or sleep state, and not being able to get a network connection at all.

I would then have to restart the laptop to get the connection back.

My laptop is a Compaq v3118au which has a nvidia nic and a broadcom 802.11b/g WLAN.

My System SpecsSystem Spec
19 Feb 2009   #2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64

Hi snapcount,

You might check this:

Go to Device Manager>right click your Network Adapter>Properties>Power Management Tab

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If "Allow the computer to turn off this device to save power" is ticked, untick it, OK.

Hope it helps


My System SpecsSystem Spec
20 Feb 2009   #3

Windows XP Pro SP3 / Windows 7RC 7100

Thanks for the help, but unfortunately that didn't do the job.

It come up with this error for both ethernet and wireless.

Both after hibernate resume and sleep resume

Attached Images
My System SpecsSystem Spec

02 May 2009   #4

windows 7
Hibernate Resume Problem

Hi guys,

I have exactly the same problem. After resuming from Hibernate or from Sleep modes my wireless does not work.
I tried to uncheck that Power Management option, but didn't work.
I have a HP Pavilion dv2000 with Windows 7 build 7100.
With XP SP2 and SP3 I had no problems.

Help is appreciated.

My System SpecsSystem Spec
14 May 2009   #5

Vista SP1, Windows 7 RC


The diagnostics suggest that TCPIP is not correctly working with this device. Can you send a screenshot of the following window:

1. Open network connection folder (run ncpa.cpl)
2. Right click on your Wireless Network Connection and select properties

Send the output of the Networking/this connection uses the following items window. If there is a scroll bar, can you scroll & take multiple screenshots so that all the items in window are visible?

My System SpecsSystem Spec
15 May 2009   #6

windows 7
Hi Mitesh

Thanks for your reply.
Attached is the screenshot.

Attached Images
My System SpecsSystem Spec
18 May 2009   #7

Vista SP1, Windows 7 RC

Can you try and check if disabling the BitDefender firewall fixes your problem. You can do that using the following steps, but note that this would disable the firewall (so you would want to reenable it once you identify if this fixes the problem or not):

1. Open network connection folder (run ncpa.cpl)
2. Right click on your Wireless Network Connection and select properties
3. Uncheck the box next to "BitDefender Firewall NDIS Filter Driver".
4. Click OK
5. Repeat steps 3 & 4 for the Local Area Connection by clicking it & selecting properties & changing settings

You can try a sleep/resume now & see if the problem goes away.

My System SpecsSystem Spec
10 Aug 2010   #8

Windows 7

I myself have experienced this many times. It has nothing to do with the firewall or power management. Upon coming out of hibernate Windows disables your ethernet/wireless adapters(all of them) and will not allow you to re-enable them. I have checked every possible solution on my laptop and have come to the conclusion that this is a windows bug that needs to be addressed. The one way I have found to alleviate that problem is before going into hibernate I will disconnect all connections to the laptop(wireless->disconnect, ethernet->unplug). This makes it to where I see this problem only 1 out of 50 times instead of 1 out of every 5 or 6 times.

Hope this helps
My System SpecsSystem Spec
13 Jun 2012   #9

Win 7 64 bit

Unchecking the firewall (I had a diff one) seems to have worked for me!! Thank you!
My System SpecsSystem Spec

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