Connects, but no Internet

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  1. Posts : 16
    Windows 7 Home Premium
       #1

    Connects, but no Internet


    Hi, I recently bought a Gateway NV5814u laptop and it was eligible for a free upgrade to Windows 7. Before upgrading to Windows 7 the laptop connected to the internet flawlessly. Now after I upgraded to Windows 7, it will connect to the network, but will not work.


    Here are the things that I've tried to attempt to fix this problem:


    Uninstalled the wireless card built into the laptop via Device Manager.


    Upgraded the driver for the wireless card to the newest version. Downloaded the driver from Intel's website and Gateway's website.


    Disconnected, reconnected, re-entered the WEP key.


    I went to my friends house who has a wireless internet and still the same things happen.


    Now, I can connect in Safe Mode w/ Networking, but thats it.
    Any ideas? I've been working on this for days and cannot seem to figure out whats going on.


    Thanks for any help! :)
      My Computer


  2. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #2

    Most all of us agree that an upgrade is not the route to take. It leaves useless files on your system and can cause conflicts.which you are experiencing now.

    Save all you Documents, Pictures, contacts, videos, music, etc to a flash drive,

    Be aware, you will need to re-install your 3rd party applications.
      My Computer


  3. Posts : 16
    Windows 7 Home Premium
    Thread Starter
       #3

    You didn't mention it in your post, but are you suggesting I do a fresh install with my upgrade disk?

    Thanks for responding quickly!
      My Computer


  4. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #4

    Yes,. you can perform a "clean" install with the upgrade disk,.

    Save all your Documents,. Pictures,. contacts,.,. music,. videos,. etc to a flash drive

    Be aware,. you'll will have To re-install all your 3rd party applications.
      My Computer


  5. Posts : 16
    Windows 7 Home Premium
    Thread Starter
       #5

    I understand that I'll lose everything from a fresh install, but is this really what normal 'upgrade' users have to do to get everything working with the internet?

    I'm just curious because I rather not re-install everything, but if this will fix it then I'll go for it.
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #6

    You have a simple dns issue.

    Follow my advice from this thread. Look at both posts.

    Enjoy.
      My Computer


  7. Posts : 16
    Windows 7 Home Premium
    Thread Starter
       #7

    I'm afraid to say that that link did not work for me. I still have this problem.
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Can you connect to websites by ip addresses?

    Type this into I.E. and hit enter:

    http://74.86.229.157

    Do you see any website?

    Check your hosts file too that it doesn't contain any entries other than 127.0.0.1 localhost

    It's at C:\Windows\System32\Drivers\etc\hosts

    Open it with notepad.
      My Computer


  9. Posts : 16
    Windows 7 Home Premium
    Thread Starter
       #9

    Okay, I can view the website by IP Address.

    Now, there is another entry, I deleted that entry, but how should I save the file? In other words, what format? .txt?
      My Computer


  10. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #10

    Try going to start ? Run,. an and type cmd. Now type ping google.com

    My average time is about 45ms. What is yours?

    You can also type ipconfig /flushdns

    Let us know the results.
      My Computer


 
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