Quote: Originally Posted by jwnich
Sorry to bump this, but does anyone have any other ideas I could try?
I took the computer into IT support at my college today, and they put a CD in with Ubuntu on it and rebooted my computer in Ubuntu. The wireless worked fine in that OS. They said my only option would be to reinstall Windows 7. I don't really want to do this and hope it's not my only option.
Any thoughts? Thanks to everyone that has given me suggestions already.
It is difficult to offer you concrete solutions as I do not own the model laptop you are using. You mentioned you had tried some troubleshooting, but diagnostics is a thorough elimination of possibilities through a step by step process to avoid missing even the obvious or minor. The Dell web site has its own troubleshooting guides, and 7 has some as well. We do not know how much or how far you pursued the issue.
There are a number of possibilities, steps that must come together in 7. There are three catagories of networks to choose from: Home, Work, and Public. A network connection must be created. If the wireless card was off when you installed 7 Windows may have skipped some important steps. Some places to look:
Turn ON Network Discovery?
A "Repair Install" may actually be the easiest way to correct the issue. Here is one of several helpful tutorials: Repair Install
We will gladly help if we can.