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Windows 7: Dell Bluetooth not working after upgrading

04 Dec 2009   #1

Windows 7 64bit Ultimate
 
 
Dell Bluetooth not working after upgrading

My wife has a Dell studio 1555 laptop and the Bluetooth 370 adapter doesn't appear to be working after upgrade to Windows 7. It won't recognise external devices. I've downloaded drivers that I thought might be the problem but to no avail.

My System SpecsSystem Spec
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04 Dec 2009   #2

Windows 8 Pro (32-bit)
 
 

where did you download the drivers?
does your computer have a dedicated button that enables/disables bluetooth?
My System SpecsSystem Spec
04 Dec 2009   #3

Windows 7 64bit Ultimate
 
 

Downloaded drivers from Dell website and my WiFi switch is on the keyboard but that's not the problem. Any other thoughts?
My System SpecsSystem Spec
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06 Dec 2009   #4

Windows 7 64bit Ultimate
 
 

bump.

I still haven't solved this problem and I was hoping to attract more possible solutions by bumping it. Going to call Dell Monday because I think I may have a dodgy blue tooth adapter which coincidentally stopped working after Windows 7 upgrade.
My System SpecsSystem Spec
06 Dec 2009   #5

Win7 x64 RTM
 
 

Try the download from Broadcom. Its a small installer that checks your chipset then downloads drivers from Broadcom direct. Worked like a charm for me.

Broadcom.com - Bluetooth Software Download
My System SpecsSystem Spec
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 Dell Bluetooth not working after upgrading





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