default gateway not available-so annoying!


  1. Posts : 2
    Windows 7
       #1

    default gateway not available-so annoying!


    I have to repair my wireless connection almost every 2 minutes because it drops and gives me and same issue "default gateway not available". This is extremely frustrating because I just got this brand new Dell laptop, and it's been doing this since day ONE. I assume it's a windows 7 issue.

    Details :
    Issues Found The default gateway is not available
    The default gateway is not available
    The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Fixed
    [IMG]res://sdiageng.dll/check.png[/IMG] Reset the "Wireless Network Connection" adapter
    Completed

    Investigate router or broadband modem issues
    Not run


    Details about network adapter diagnosis:

    Network adapter Wireless Network Connection driver information:

    Description . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
    Manufacturer . . . . . . . . . : Broadcom
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 4.176.75.21
    Inf File Name . . . . . . . . . : C:\Windows\INF\netbc664.inf
    Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:27 PM
    Section Name . . . . . . . . . : BCM43XG_NT61
    Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4315
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71

    Details about wireless connectivity diagnosis:

    Information for connection being diagnosed
    Interface GUID: 3214d328-a2b5-49d2-b759-b4517a395ba3
    Interface name: Dell Wireless 1397 WLAN Mini-Card
    Interface type: Native WiFi


    Physical Media Type . . . . . . : 9
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    emutt said:
    I have to repair my wireless connection almost every 2 minutes because it drops and gives me and same issue "default gateway not available". This is extremely frustrating because I just got this brand new Dell laptop, and it's been doing this since day ONE. I assume it's a windows 7 issue.

    Details :
    Issues Found The default gateway is not available
    The default gateway is not available
    The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Fixed
    [IMG]res://sdiageng.dll/check.png[/IMG] Reset the "Wireless Network Connection" adapter
    Completed

    Investigate router or broadband modem issues
    Not run


    Details about network adapter diagnosis:

    Network adapter Wireless Network Connection driver information:

    Description . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
    Manufacturer . . . . . . . . . : Broadcom
    Provider . . . . . . . . . . . : Microsoft
    Version . . . . . . . . . . . : 4.176.75.21
    Inf File Name . . . . . . . . . : C:\Windows\INF\netbc664.inf
    Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:27 PM
    Section Name . . . . . . . . . : BCM43XG_NT61
    Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4315
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71

    Details about wireless connectivity diagnosis:

    Information for connection being diagnosed
    Interface GUID: 3214d328-a2b5-49d2-b759-b4517a395ba3
    Interface name: Dell Wireless 1397 WLAN Mini-Card
    Interface type: Native WiFi


    Physical Media Type . . . . . . : 9
    I would suspect you are running homegroup and IPv6. both have been shown in some setups to cause random drops, freezes, slow downloads, etc.

    You cn verify it by creating a new network connection based on the workgroup model which uses IPv4. Once it is up and running you can disable IPv6 and homegroup

    Ken J+
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    zigzag3143 said:

    I would suspect you are running homegroup and IPv6. both have been shown in some setups to cause random drops, freezes, slow downloads, etc.

    You cn verify it by creating a new network connection based on the workgroup model which uses IPv4. Once it is up and running you can disable IPv6 and homegroup

    Ken J+
    I have no idea how to do that.
    Sorry, I'm not savvy with any of the new Windows systems AT ALL. D:
      My Computer


 

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