I am new to the forum but have read lots and lots of threads in my quest to solve my issue.
I am not terribly computer literate so please bare with me
I have a new Packard Bell running Windows 7 Home Premium. The tower has been replaced once as although I could initially connect wirelessly to the internet, it became more and more problematic. When the shop checked it they said it was dropping the connection and therefore swapped the tower (charging me for backing up my info to my hard drive) At the time I asked if could be a Windows 7 issue and I was told no.
The new tower connected to the internet for about 2 minutes before dropping the connection and since then I have had the little yellow warning triangle and "unidentified Network - No internet access" message although occasionally it does identify the network but still had no internet access.
Even when showing the unidentified network message, it still shows that the Wireless Network Connection 2 is connected to the home network.
I don't know what information you need, or how to get it but am willing to try ANYTHING you can suggest!
The other computers are all happily connected - I am using my netbook to try to find the answer to the issue.
I have not loaded any of my own info onto the new system as thought it best to sort the issue first. If I can't use the computer for the internet it is pointless me having it and I will return it to the shop!
All helop gratefully received.