cannot access on a workgroup

I have 3 Acer Aspires on workgroup, a 6930, a 5517 and a 5732Z, They all have Windows 7 Home Premium. All the computers can access each others public files except none can access the 6930. It appears in the other two's network screen, but when I attempt to access the 6930 is states that "Windows cannot access ...". I can access the other 2 from the 6930 computer without any problem. I have allowed sharing on all computers. When I diagnose from another computer I get a message "Problems found Your computer appears to be correctly configured, but the device or resource is not responding". When I attempt to diagnose the problem from the 6930's troubleshooting/share files & folders screen I get "Problems found Windows requires more information to diagnose the problem Not fixed"

Thanks for responding, the Advanced Sharing Settings are the same as for the other 2 machines, that's why I'm so confused, I can not find anything different between the machines. Until it is fixed I can still share files, I just need to put them in and out of the public folder on the other machines, but I'm very confused.

Any Firewall or antivirus on anything? wetwork setup please?


Ken J

It is a workgroup, it's a small office with an existing network containing a Ricoh copier, the 3 Acers all with windows 7 and 2 older computers with XP. I've opened sharing as much as I know how on all the computers and deactivated the firewall. I am able to access all the other computers public folders including adding files to them and copying files from them, but they can't access this one. When I access the network from another computer I can see this one, but when I attempt to access it I get the message "Windows cannot access \\COMPUTER1 Check the speelling of the name..." My router is a D-Link dir-615, but I don't think that is the problem because everything else seems to be working.

RedBirdDad:

I'm having this exact same issue. I see that the person you were helping here never answered your last question. I was hoping you could help me with it. I, like him, am getting the same exact error message when any of my three other computers try to access my Acer computer on my home WORKGROUP. (you asked if it was doing this on Homegroup or Workgroup earlier to the other person, it is doing it on both.) I can get on the Acer and access any other computer on the network, but none of the others can access it. I checked the "TCP/IP NETBIOS Helper" as you asked of him and it is started on my Acer. Can you help?