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Windows 7: Intermittent loss of internet


01 Jan 2010   #1

Windows 7 Home
 
 
Intermittent loss of internet

Hi all
I've been having some issues with losing internet access at random times throughout the day.Basically I'll be browsing as normal and either my Firefox will just abruptly stop,won't even let me reload a page or rarely show the "loss of connection" page.

I had this same issue when I was running Vista..So I've gone all the routes to try to fix this while using that Os...new wired modem,disabled ip6,Flushed the tcp etc etc.

I know for a fact it has nothing to do with my dsl The most answers I can get out of all the "experts" iit was some kind of Vista problem......So Since I'm now running Windows 7 Home I thought it would have been fixed if it was just a vista issue.

Step by step of the issue:
Firefox abruptly stops as well as IE,Chrome
The internet icon on the taskbar has no errors and says I am connected.
Applications on my desktop such as instant messengers (AIM) will continue to access the internet.
I click to troubleshoot my internet and says all is working fine.
Disabling firewall doesn't work
IP6 is disabled as well as power management for the adapter.
Turning off the modem and then back on won't fix the issue
Only thing that works is a full restart.


Anyone have any ideas what could be up..Any advice would be greatly appreciated
thanks

My System SpecsSystem Spec
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01 Jan 2010   #2
aem

Windows 7 Ultimate 64Bit
 
 

Hi There,

I'm gonna assume your device driver is all good. Can you hop into Event Log and see if there are any errors?
My System SpecsSystem Spec
01 Jan 2010   #3

Windows 7 Ultimate 32 bit
 
 
Firefox

so from the sounds of what your describing is it's really only affecting FF does the same thing occur with IE or another browser?

sorry reread post you stated that i missed it sorry
My System SpecsSystem Spec
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01 Jan 2010   #4

Windows 7 Home
 
 

Yep drivers are all good,Checked the logs No errors or warnings for it
My System SpecsSystem Spec
01 Jan 2010   #5

Windows 7 Ultimate 32 bit
 
 
Hardware Info

how about some hardware info what are you using?
My System SpecsSystem Spec
01 Jan 2010   #6

Windows 7 Home
 
 

Quote   Quote: Originally Posted by computersplus View Post
how about some hardware info what are you using?
Not sure which hardware your meaning...But I'm using a westell 6100g wired Modem and connecting via the built in realtek pcie controller.
My System SpecsSystem Spec
01 Jan 2010   #7

Windows 7 Ultimate 32 bit
 
 
Motherboard Model

Motherboard model would help
My System SpecsSystem Spec
01 Jan 2010   #8

Windows 7 Ultimate 32 bit
 
 
Cabling

It sounds like you have done some troubleshooting already but have you tried swapping out the ethernet cable between pc and modem I always recommend that in instances like yours i have seen funky cables cause issues more than once
My System SpecsSystem Spec
01 Jan 2010   #9

Windows 7 Home
 
 

It's a Dell Inc. 0F896N mobo
And yes I've tried out with 3 different wires same problem occurs.
My System SpecsSystem Spec
01 Jan 2010   #10

Windows 7 Ultimate 32 bit
 
 
Cables

ok figured maybe you had but had to ask always start with the simple stuff first lol..
My System SpecsSystem Spec
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 Intermittent loss of internet




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