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Windows 7: Internet via LAN not working

03 Jan 2010   #1
rmatrixv

windows 7
 
 
Internet via LAN not working

The connection between your access point, router, or cable modem and the Internet is brokenThe connection between your access point, router, or cable modem and the Internet is broken
The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet. Detected
Your broadband modem is experiencing connectivity issues Not run

The default gateway is not availableThe default gateway is not available
The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway. Fixed
Reset the "Local Area Connection" adapter Completed
Investigate router or broadband modem issues Not run


Issues found Detection details

6 The connection between your access point, router, or cable modem and the Internet is broken Detected

The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet.
Your broadband modem is experiencing connectivity issues Not run

Restart your broadband modem: 1. Unplug or turn off the modem. 2. After all the lights on the modem are off, wait at least 10 seconds. 3. Turn the modem on or plug it back into the power outlet. To restart a modem that has a built-in battery, press and quickly release the Reset button. If this doesn't fix the problem, contact your Internet service provider.

6 The default gateway is not available Fixed

The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
Reset the "Local Area Connection" adapter Completed

This can sometimes resolve an intermittent problem.
Network Diagnostics Log
File Name: 793F27C0-9D3C-4460-BE18-A8E93D016BBE.Repair.Admin.1.etl


Investigate router or broadband modem issues Not run

If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.


My System SpecsSystem Spec
.
03 Jan 2010   #2
aem

Windows 7 Ultimate 64Bit
 
 

Hi, I'm not much of a reader, can you pls summarise the issue.
My System SpecsSystem Spec
03 Jan 2010   #3
rmatrixv

windows 7
 
 

broken The connection between your access point, router, or cable modem and the Internet is broken
The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet.

this appears while i connect ethernet wire via a hub at my place but when i connect the modem wire directly to laptop internet works but not through any hub internet stops working
My System SpecsSystem Spec
.

03 Jan 2010   #4
computersplus

Windows 7 Ultimate 32 bit
 
 
Sketchy Info

that's a lot of sketchy info tell us more of what's going on....quickly I would say turn off the computer unplug power to the modem and or router then plug power back in on modem first wait for modem lights to be stable power on router wait for light to be stable and turn computer back on that way you renew the entire IP chain
My System SpecsSystem Spec
Reply

 Internet via LAN not working




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