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Windows 7: Remote Desktop Connection


03 Jan 2010   #1

operating system
 
 
Remote Desktop Connection

Hello

Im putting together a new computer that comes with windows 7.I currently work at home by logging into my companys system and take customer service calls from home.I wish I can be more specific of the program we use all I can tell you is when I connect to them I get a message saying "this remote connection can harm your computer etc etc .Well my question is can I do this with windows 7?


My System SpecsSystem Spec
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03 Jan 2010   #2

Windows 7 Ultimate 64bit
 
 

It would be a big help to find the name of the program you use,otherwise it is impossible to tell.

On a side note,Teamviewer will work with Windows 7
TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet
My System SpecsSystem Spec
03 Jan 2010   #3

Vista 64 & Kubuntu
 
 

Windows 7 has the classic Remote Desktop Connection application (mstsc.exe) included.
My System SpecsSystem Spec
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03 Jan 2010   #4

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

I agree with @Minotar TeamViewer is an awesome Remote Software.
My System SpecsSystem Spec
03 Jan 2010   #5

Win 7 Ultimate 32bit
 
 

Quote:
"this remote connection can harm your computer
That sounds like an Internet Security Suite of some kind message to me.
Could be wrong though.

And yes, you can use any of the myriad Remote Connection applications on the market with Win 7. Or mstsc , etc.
My System SpecsSystem Spec
03 Jan 2010   #6
Microsoft MVP

 

Which AV are you using? It is flagging your remote connect.

Replace it with Avast free home, lightest weight and not intrusive, yet fully effective.
My System SpecsSystem Spec
03 Jan 2010   #7

operating system
 
 

Before they gave me a disc that I installed on my desktop that I would open up and work that way.I want to order this computer tonight but want to make sure its going to work from home.I was using the program they game untill just recently I had to connect with my laptop because my desktop crashed and I had misplaced the program.I called work and nobody was there to give me a replacement disc,They had me call my I.T. dept to help.

I explained to the I.T. dept what happened and he was like you really dont need the disc I can help you logg in he had me go this website called gotomeeting.com were he took over my computer and put something on my desktop that I click on and it gives me this message

The publisher of this remote connection can not be identified do you want to connect anyways.

Thats how I been conecting the last 3 days I just want to make sure windows 7 will work because the laptop and desktop are xp.The guy at bestbuy says I need windows 7 Pro but I take what they say with a grain of salt.
My System SpecsSystem Spec
04 Jan 2010   #8

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Ask your I.T. Dept or the guy that took over your computer to install the remote software if it is Windows 7 compatible. Simplest solution. If it is you should be fine.
My System SpecsSystem Spec
04 Jan 2010   #9

operating system
 
 

I got an answer but for some reason Im sure does this make sense to you guys this was the answer in my email


Premium is just fine we will have to use the "remote desktop service"to connect to the terminal server .windows 7 premium has the remote desktop option ,,,,


I dont know about you guys but I thought premium couldnt?
My System SpecsSystem Spec
04 Jan 2010   #10

operating system
 
 

After arguing with my I.T dept via email he sent me this


The confusion comes from the fact that RDC consists of 2 components.
Remote Desktop Client. This is the software that allows a computer to CONNECT TO another computer.
Remote Desktop Host. This is the software that allows enables the computer to HOST a connection from another computer.

The client is used by the system you are physically located at.
The host is used by the system you are connecting to remotely.

Windows 7 Home Premium (as well as all version of XP, Vista, and Windows 7) has the remote CLIENT.
Any Windows 7 machine can remotely access any machine that has remote desktop host.

Windows 7 Home Premium DOES NOT have the remote desktop host. Other computer can not remotely access a Windows 7 Home Premium machine.

So if you have two computers one with Pro and one with Home.
The Home machine and the Pro machine can access any computer with Remote Desktop Host installed.
The Pro machine can be accessed by any machine with the Remote Desktop Client installed.
The home machine can not be accessed by ANY machine (regardless of if they have the host and/or client).




He says Im the client and there the host does that make sense should I give up the argument and go with 7 premium
My System SpecsSystem Spec
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 Remote Desktop Connection




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