Hello all, I've been lurking on these forums for a couple of years now if not longer and the people here have been a great help in a number of thing I needed to do with both Vista and now in the last year Windows seven, and for that I want to thank all the helpful members at the Windows seven forums.
Now that we have the sucking up out of the way,
I'll get to the reason that I've finally made an actual post on the forums.
Here is my problem, I was asked by a very nice lady if I could look at her computer and find out why it would not connect to the internet. It is an hp a6000n running Vista home premium.
It connects through AT&T DSL directly through a modem, no router. For awhile she had trouble with intermittent connections, and finally it wouldn't connect at all. at&t tech support was no help. When she boots up she immediately gets a limited connection message.
A couple of weeks ago I went over to see if I could help her. (Disclaimer here. I am no computer guru, just a hobbyist so while I have built my own computers in the past I in no way claim to be an expert especially when It come to networks. Disclaimer off.)
The first thing I did after confirming she could not get on the internet was disconnect the internet connection from her computer and plug it in to my laptop, wala instant internet with no trouble at all. So I ruled out modem problems and seemed to rule out network cable problems. Next I tried to check the network adapter on the computer, according to windows devise manager it was working properly. A visual of the back of the computer showed a green light if that is really an indication.
Trying to reload the drivers
did nothing, system restore did nothing. So finally since the whole system was running dog slow I suggested a reload of Vista, She agreed but this also was of no help. I was stumped so I asked her to let me take it home for further research, she agreed. She would be out of town for a bit so it was not a problem.
Now for the end of this long winded discourse. When I got the silly thing home and plugged it in it immediately connected to the internet and has not had a hiccup since.
So what am I missing.
I should also say that since I got it home I was able to do all of the updates and service packs plus I upgraded it from 1 gig to 3 gigs of ram, it runs much nicer now as you would expect.
One more thing, excuse my grammar I know it's not that good.
It's one reason I don't post to often.