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Windows 7: Download/Internet problem with Windows 7


15 Jan 2010   #1

Windows 7
 
 
Download/Internet problem with Windows 7

Since I installed Windows 7 I noticed a strange problem- i can't download some files, no matter what browser/download client i'm using.

The download freezes at 90%-98% and won't finish. This is about random files (drivers, .doc, .pdf, ...etc) The problem is not in the files (i downloaded them using another internet connection on another computer, so they are not corrupted or something).
I also have problems opening some clips (maybe 5 out of 20 won't open).

The other problem is with World of Warcraft. When i enter the game, after 1 sec everything freezes, like my connection has stopped. If i am alone it is OK, but as soon as another player shows on the screens, this happens.

I am using a Broadband (PPPoe) connection. I called the ISP, but they said that everything on my connection is normal. There are other people using this ISp and windows 7, but they are not having such problems.

I thier different things- changing my LAN card, disabling IPv6, running programs as administrator... but none of them helped.

I hope that you can help me solve this issue.
Thanks


My System SpecsSystem Spec
.

15 Jan 2010   #2

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by opalq View Post
Since I installed Windows 7 I noticed a strange problem- i can't download some files, no matter what browser/download client i'm using.

The download freezes at 90%-98% and won't finish. This is about random files (drivers, .doc, .pdf, ...etc) The problem is not in the files (i downloaded them using another internet connection on another computer, so they are not corrupted or something).
I also have problems opening some clips (maybe 5 out of 20 won't open).

The other problem is with World of Warcraft. When i enter the game, after 1 sec everything freezes, like my connection has stopped. If i am alone it is OK, but as soon as another player shows on the screens, this happens.

I am using a Broadband (PPPoe) connection. I called the ISP, but they said that everything on my connection is normal. There are other people using this ISp and windows 7, but they are not having such problems.

I thier different things- changing my LAN card, disabling IPv6, running programs as administrator... but none of them helped.

I hope that you can help me solve this issue.
Thanks

For a heads up.... people on the other end of the phone can only see their modem and back.... they could care less anything going to the ethernet cable going out of the cable/dsl modem.

I called up road runner and they said that everything was fine on their end. My connection was flawless when it came to the network. I went through hours of nothing....

then 5 hours later when i woke up... the internet just happen to be working fine... so just becareful from what they tell you, sometimes they just say that to get you off the phone.
My System SpecsSystem Spec
16 Jan 2010   #3

Windows 7
 
 

I will consider this, but anyway, i want to post the ipconfig /all settings, so you can see if there is something unusual in them

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\asdf>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : asdf-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter optic:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : optic
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 94.236.130.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 91.193.156.4
91.193.156.5
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ether
NIC
Physical Address. . . . . . . . . : 00-E0-4C-FC-39-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 16, 2010 9:25:27 AM
Lease Expires . . . . . . . . . . : Saturday, January 16, 2010 11:25:26 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3C8E0518-4487-4271-832F-6215F19C3EB4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{A6F6C8DB-F74D-4AFC-97B1-CCC3212AB822}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:1856:2b8c:a113:7e38(P
erred)
Link-local IPv6 Address . . . . . : fe80::1856:2b8c:a113:7e38%13(Preferred
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:5eec:82bf::5eec:82bf(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 91.193.156.4
91.193.156.5
NetBIOS over Tcpip. . . . . . . . : Disabled
My System SpecsSystem Spec
.


16 Jan 2010   #4

Windows 7 Ultimate x64
 
 

Disable TCP/IP v6

just for the time being..

unplug the modem for 30 seconds...

and also we can do a dns flush as well

1. Click the Microsoft 7 Start logo in the bottom left corner of the screen
2. Click All Programs
3. Click Accessories
4. RIGHT-click on Command Prompt
5. Select Run As Administrator
6. In the command window type the following and then hit enter: ipconfig /flushdns
7. You will see the following confirmation:
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.

and reboot the computer
My System SpecsSystem Spec
16 Jan 2010   #5

Windows 7
 
 

I have done all of this, without success.
And i don't have a modem, i have a cable plugged in my LAN card, and i use a username/password to connect
My System SpecsSystem Spec
16 Jan 2010   #6
aem

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by opalq View Post
I have done all of this, without success.
And i don't have a modem, i have a cable plugged in my LAN card, and i use a username/password to connect
Yes but what is at the other end of the LAN card (aka your machine)?
My System SpecsSystem Spec
16 Jan 2010   #7

Windows 7
 
 

It is connected to a router/switch (i don't know what) which is outside of the building where i live.
My System SpecsSystem Spec
16 Jan 2010   #8
aem

Windows 7 Ultimate 64Bit
 
 

The others that you say are using th same ISP, are they you mates, who uses the same method of connection as you?

I find this weird

Quote:
PPP adapter optic:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : optic
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 94.236.130.191(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 91.193.156.4
91.193.156.5
NetBIOS over Tcpip. . . . . . . . : Disabled
This should not give you internet access at all.

Quote:
Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ether
NIC
Physical Address. . . . . . . . . : 00-E0-4C-FC-39-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 16, 2010 9:25:27 AM
Lease Expires . . . . . . . . . . : Saturday, January 16, 2010 11:25:26 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Neither will your ethernet, as your DNS servers cannot be that. And you don't have a DNS suffix?

If you can compare your ipconfigs with your mates, the difference will be telling.
My System SpecsSystem Spec
16 Jan 2010   #9

Windows 7
 
 

The first one, named "optic" is the name of the broadband connection i created to connect to the internet. The second one mabe shows the LAN card (it shows "no internet access", but if i disable it, it says "cable unplugged".

The other clients of the ISP use the same method to connect. I will see if anyone can post their settings in the isp forum.
I will also try to enable dns suffix from the connection 's properties.
My System SpecsSystem Spec
16 Jan 2010   #10
aem

Windows 7 Ultimate 64Bit
 
 

Can you disable the PPP and see if you can connect using ethernet?
My System SpecsSystem Spec
Reply

 Download/Internet problem with Windows 7




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