Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Remote Desktop Connection

22 Jan 2010   #1

Windows 7 Ultimate
Remote Desktop Connection

Hey Guys and Ladies.

I have been having issues setting up my machine for RDC. The times that I've tried connecting to my home computer from my work computer, it keeps asking me for Credentials. I have been looking all over the internet, and in this forum, for how to get those credentials it is asking for or how to disable it. But to no avail, I haven't been able to work around this issue.

I am hoping that maybe one of you can point me to the right direction. I am sorry if this is a duplicate thread, but I couldn't find anything like this on the forum.

This is what I did to set up my RDC:

1. Completely turned off my Windows Firewall (just in case I didn't get the settings correct)
2. Enabled my machine to be controlled remotely
3. Configured my router (did a port forwarding: 3389)
4. Created a Static IP Address
5. Verified my local IP for the RDC

My home computer is running Windows 7 Ultimate and my work computer is running Windows 7 Enterprise.

What am I missing, or what am I doing wrong? I'd like to inform you all that this is my first time trying this RDC option. My IT knowledge is at an entry level.

Thank all who respond.


My System SpecsSystem Spec
22 Jan 2010   #2

Windows 7 Ult, Windows 8.1 Pro,

I think you may need to add the name of your home PC to the RDC user list or add the name of your work PC to the RDC user list on your home PC.

If the computer you want to connect to is using Windows 7 Professional, Windows 7 Ultimate, or Windows 7 Enterprise, follow these steps:
  1. Open System by clicking the Start button , right-clicking Computer, and then clicking Properties.
  2. In the left pane, click Remote settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. In the System Properties dialog box, under Remote Desktop, select one of the three options, and then click Select Users.
    If you are an administrator on the computer, your current user account will automatically be added to the list of remote users and you can skip the next two steps.
  4. In the Remote Desktop Users dialog box, click Add.
  5. In the Select Users or Groups dialog box, do the following:
    • To specify the search location, click Locations, and then select the location you want to search.
    • In Enter the object names to select, type the name of the user that you want to add, and then click OK.
    The name will be displayed in the list of users in the Remote Desktop Users dialog box.
You can’t connect to a computer that's asleep or hibernating, so make sure the settings for sleep and hibernation on the remote computer are set to Never.
You can't use Remote Desktop Connection to connect to a computer using Windows 7 Starter, Windows 7 Home Basic, or Windows 7 Home Premium.
Remote Desktop Connection (RDC) - Network
My System SpecsSystem Spec
23 Jan 2010   #3

Windows 7 Ultimate

Hi Chev,

Thank you for your response. I believe I found what my issue was. So, if anyone were to encounter the same problem I did, this is what you do to solve it...

I went into the Windows Firewall Settings-->Advanced Settings-->Create an Inbound Rule (This means that I kept my Windows Firewall enabled).

Rule Type: Port
Apply to TCP and specify the 3389 local port
Action: Allow the connection
Profile: I kept all options here (Domain, Private, and Public)
Name: I named it Remote Desktop Connection (you can name it to whatever you'd like)

I hope this helps someone. Remember, before I did this... I did the above steps that I mentioned on my first post.
My System SpecsSystem Spec

23 Jan 2010   #4

Windows 7 Ult, Windows 8.1 Pro,

This tutorial shows the firewall rule being created using the GUI. If you followed the tutorial I posted you would not have to create the firewall rule manually. The link is at the bottom of my first post in this thread. The GUI and tutorial does all this for you.

3. Under Remote Assistance, put a check mark on Allow Remote Assistance connections to this computer.
Note: This automatically adds Remote Desktop exception to Windows Firewall.

Remote Desktop Connection (RDC) - Network
My System SpecsSystem Spec

 Remote Desktop Connection

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Identifying remote computer for Remote Desktop Connection
Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of...
Network & Sharing
Remote Desktop Connection RDC/RDP - maybe not
Since foxint and I might be exploring alternatives to RDC/RDP... ...I thought it best to split the discussion from this thread. @foxit, wow - sorry that you have not gotten this working like you need. Now that I know what you are wanting to do, I'm a torn between helping you continue down this...
Network & Sharing
Can't set up a Remote Desktop Connection
Hello, I have been trying for a very long time to set up a Remote Desktop Connection to my work server, and am unable to set it up and connect. I have no idea what the problem is. The network administrator gave me the IP address for the server and I have double checked that it is correct. He...
Network & Sharing
Remote desktop connection
Is it possible to remote connect to another computer from Win 7 ultimate 64bit if the other computer is running windows xp sp3 or any lower version of windows 7? thanks
Network & Sharing
remote desktop connection....
i am trying to connect to my windows vista laptop from my 7 computer but i keep getting this come up i have tried typing in both passwords of both computers but it just says login faild?? look at the attachment shows you what im trying to explain
Network & Sharing
remote desktop connection
Hi all, anyone know how I can pair my windows 7 laptop and vista desktop with remote desktop connection? I want to be able to access my desktop from my laptop when i am elsewhere. Is that possible? Thanks
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:09.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App