Application Experience Killing Internet


  1. smaz1087
    Posts : 3
    Windows 7
       New #1

    Application Experience Killing Internet


    Once ever "few hours or so" - I haven't been able to find a pattern - I lose all internet connectivity. I still have an IP address and am able to ping and reach the configuration page of my router, but nothing else. I also lose remote access to computers within the LAN (which can still connect to internet, so it isn't a gateway problem). This is to say that if another PC is streaming a video from my PC, at the same time I lose internet (but keep IP connectivity) the other PC loses the video.

    I had to restart my PC each time this happened to regain internet access, until after looking through the event viewer I discovered that the perp was the "Application Experience" service. It entered the stopped state and then the running state just seconds before internet is lost. I stop the service and internet comes back. Internet is all web browsers, messaging programs, ping outside FQDN and IP addresses. What is happening?

    I currently have the service disabled, but I did so just seconds before I made this post so I don't know what if any side effects I will see.

    Running Windows 7 Professional x64
    Intel Wireless WiFi Link 4965AGN

    I hope I made this clear, thanks.
      My Computer
    Quote Quote

  3. IggyAZ
    Posts : 846
    Windows 10 Pro
       New #2

    Hi and welcome.
    This is one step I would consider if it was happening to me.
    Are you able to remove the router and hookup directly to the internet? This could tell if the router is the problem or something else.

    Just my 2 cents.
      My Computer
    Quote Quote

  4. smaz1087
    Posts : 3
    Windows 7
    Thread Starter
       New #3

    Yes I am able to do that...but didn't feel the need because the other PC's on my network see the internet and since I disabled the service 10 hours ago it hasn't happened. It would've happened twice by now.

    The problem lies in the application experience service, but I don't know what exactly is happening
      My Computer
    Quote Quote

 

  Related Discussions
In the last month I started noticing an invagent.dll process that is using almost 100% cpu for 300-400 seconds of kernel time every day. After a bit of investigation this is one of the Windows Application Experience tasks (there are 3 total: AitAgent, Microsoft Compatibility Appraiser, &...
Kids born much after 2000 have grown up with the Internet and digital technology all around them, as evidenced by the name given to them: digital natives. The Net is no more amazing to them than TV, radio and telephone were to me growing up in the 80s and early 90s. I took them for granted because...
Hello, I have a problem with Application Experience service briefly dropping my internet connection ("connection time out") when it enters running state. Interestingly this seems to happen at 3rd minute of hour and sometimes at 33th minute of hour. The problem thus appears periodically, which to me...
Hello so basically I'm still trying to solve this problem when I'm just web browsing or doing something such as watching videos, I will notice my laptop screen will flash randomly so when I look into Event viewer I noticed the application Experience is causing it. I think it could be other...
Hello Everyday when I notice my wireless has great strength signal BUT it would not connect to websites so I went into the event viewer and seen this information "The application Service experience has entered stop state". The wireless will work again Once this information appears "The...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 21:26.
Find Us