Windows 7 and HTC touch pro

seti007

New member
I cant seem to get my touch pro (sprint) to active sync using Windows mwdia device center. I was able to start WMDC but the phone driver is not installed I get the following error: Tried both 7068 and 7077. IN 7077, I cant even get the WMDC to start.
Please chk the attachment for a pic of the error. has anyone else tried to sync their TP with Win7?
Thanks
 

Attachments

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My Computer

OS
win 7
Make sure that when you connect the phone you choose ActiveSync on the menu on the phone and not mass storage device. I have no problems using WMDC and the HTC Diamond (basically the same device).
 

My Computer

OS
Windows 7 Build 7057
CPU
Phenom 9600
Motherboard
EVGA 730a
Memory
8GB Corsair
Graphics Card(s)
Onboard graphics
Monitor(s) Displays
Samsung LN-46a650
Screen Resolution
1080p
Hard Drives
Seagate 1.5TB
I have the same proble syncing my touch pro with windows 7 x64 RC1.
 

My Computer

OS
Windows 7 x64 build 7068

My Computer

Computer Manufacturer/Model Number
I Build My Own
OS
Windows 7 Ultimate x64
CPU
Intel i7-980X Extreme Edition
Motherboard
eVga x58 Classified 3
Memory
Corsair Dominator GT PC3-16000 12 Gig
Graphics Card(s)
eVga GTX 570 x3 OC Threeway SLI
Sound Card
Creative X-Fi Platinum Champion Series
Monitor(s) Displays
Dell Ultra Sharp U2711 27 - inch Widescreen Flat Panel
Screen Resolution
2560 x 1440 (WQHD) resolution
Hard Drives
Crucial RealSSD C300 128GB SATA III MLC
2 WD VelociRaptor 300g in Raid 0
PSU
Corsair 1200
Case
Corsair 800D
Cooling
Liquid using Heatkiller Blocks and Koolance control
Keyboard
MS Sidewinder
Mouse
RAZER Naga Molten
Internet Speed
25 Meg FIOS
I have performed this operation several times. I find it strange that ever since i migrated to Windows 7 x64, i have never been able to get it to work. Vista Ultimate x64 worked without any hassles. Searches on all the forums i can find reveal the same trend for a lot of people.

Included is a shot of the error i am getting.
 

Attachments

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My Computer

OS
Windows 7 x64 build 7068
One thing i forgot to add is that i am running bitdefender internet security 2009 on my computer. Could this firewall be blocking the UDP connection to port 990 used by WMDC?
 

My Computer

OS
Windows 7 x64 build 7068
also, check the usb connection settings. USB to PC, enable advanced network functionality. if it's checked, uncheck it. if it is unchecked, check it.

jd
 

My Computer

OS
7
Thanks for the assistance. I have done that too and got the same results. I am really stumped by this problem. I am at my wits end as to what to do here.

Find attached the screen shots of the different stages that i went through before getting the same error on Windows Mobile-Based Device.
 

Attachments

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  • wmdc5.jpg
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My Computer

OS
Windows 7 x64 build 7068
I found my AVG firewall was getting in the way. Are you using a 3rd Party firewall?

If so you need to open up the following ports listed in this blog entry.
 

My Computer

OS
Windows 7
It looks like the person in this Technet thread had the same issue. I haven't tried the solution posted but you might give it a go.
 

My Computer

Computer Manufacturer/Model Number
Home Made / Numero Uno
OS
Win7 x64 Ultimate RTM
CPU
Intel i7 920
Motherboard
Gigabyte GA-EX58-UD4P
Memory
G.SKILL 6GB DDR3 1333
Graphics Card(s)
VisionTek ATI 4870 512 x2 (Crossfire)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
HP W2408 24 inch
Screen Resolution
1920x1200
Hard Drives
WD VelociRaptor x2 (Raid 0)
Western Digital Caviar Black WD1001FALS 1TB (2 partitions)
PSU
KINGWIN Mach 1 1000w
Case
Antec 900
Cooling
Air - Coolmaster V8 CPU Heatsink
Keyboard
Microsoft Basic (love it)
Mouse
Logitech 518
Internet Speed
Not as fast as I would like
This is a very common problem described here: Enable ActiveSync & Windows Mobile Device Center Synchronization on Windows 7 x64 and x86

--cheers

I cant seem to get my touch pro (sprint) to active sync using Windows mwdia device center. I was able to start WMDC but the phone driver is not installed I get the following error: Tried both 7068 and 7077. IN 7077, I cant even get the WMDC to start.
Please chk the attachment for a pic of the error. has anyone else tried to sync their TP with Win7?
Thanks
 

My Computer

OS
win 7
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