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Windows 7: Windows 7 and HTC touch pro

11 Apr 2009   #1

win 7
Windows 7 and HTC touch pro

I cant seem to get my touch pro (sprint) to active sync using Windows mwdia device center. I was able to start WMDC but the phone driver is not installed I get the following error: Tried both 7068 and 7077. IN 7077, I cant even get the WMDC to start.
Please chk the attachment for a pic of the error. has anyone else tried to sync their TP with Windows 7?

Attached Thumbnails
Windows 7 and HTC touch pro-error1.jpg  
My System SpecsSystem Spec

12 Apr 2009   #2

Windows 7 Build 7057

Make sure that when you connect the phone you choose ActiveSync on the menu on the phone and not mass storage device. I have no problems using WMDC and the HTC Diamond (basically the same device).
My System SpecsSystem Spec
26 May 2009   #3

Windows 7 x64 build 7068

I have the same proble syncing my touch pro with windows 7 x64 RC1.
My System SpecsSystem Spec

29 May 2009   #4

Windows 7 Ultimate x64

I have an HTC Pro and what you have to do is download the mobile device center 6.1 for vista: Page Link -

There is a 32 and 64 bit link on that page. It will give you the same error you got when you install it but when you plug your phone it all will be well and it works fine.

Hope this helps
My System SpecsSystem Spec
30 May 2009   #5

Windows 7 x64 build 7068

I have performed this operation several times. I find it strange that ever since i migrated to Windows 7 x64, i have never been able to get it to work. Vista Ultimate x64 worked without any hassles. Searches on all the forums i can find reveal the same trend for a lot of people.

Included is a shot of the error i am getting.

Attached Images
My System SpecsSystem Spec
30 May 2009   #6

Windows 7 x64 build 7068

One thing i forgot to add is that i am running bitdefender internet security 2009 on my computer. Could this firewall be blocking the UDP connection to port 990 used by WMDC?
My System SpecsSystem Spec
30 May 2009   #7


also, check the usb connection settings. USB to PC, enable advanced network functionality. if it's checked, uncheck it. if it is unchecked, check it.

My System SpecsSystem Spec
30 May 2009   #8

Windows 7 x64 build 7068

Thanks for the assistance. I have done that too and got the same results. I am really stumped by this problem. I am at my wits end as to what to do here.

Find attached the screen shots of the different stages that i went through before getting the same error on Windows Mobile-Based Device.

Attached Images
My System SpecsSystem Spec
25 Aug 2009   #9

Windows 7

I found my AVG firewall was getting in the way. Are you using a 3rd Party firewall?

If so you need to open up the following ports listed in this blog entry.
My System SpecsSystem Spec
25 Aug 2009   #10

Win7 x64 Ultimate RTM

It looks like the person in this Technet thread had the same issue. I haven't tried the solution posted but you might give it a go.
My System SpecsSystem Spec

 Windows 7 and HTC touch pro

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