thanks for the reply joan,
iv gone with plusnet now, but its still a bt line as its a bt only exchange here, yes its a new router, the "normal" sync rate is just over 6000Kbps with a stable target SNR or 6Db, im now down to 4000Kbps with a target SNR of 13Db,
thats basically what im asking, the training period has completed with virgin, now iv gone with plusnet, and because there was no "downtime" its using the same profile that my Virgin connection was using, the training period hasnt restarted, im just wondering whether it will eventually settle back to where its meant to be, or whether its worth seeing if plusnet can restart the training period, i tried earlier but the bloke didnt seem to understand what i was on about