Missing Network Adapter? Please help!


  1. Trident
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Missing Network Adapter? Please help!


    Hi,

    I just reinstalled Windows 7 Ultimate x64 and for some reason, I am missing one of my network adapters. I have had this system up and running before and I use the second adapter to stream media to my PS3 - so it is essential to me! I've done a Windows update and checked to make sure both ports were enabled in my BIOS, which they were. I've attached a screenshot of my device manager. Prior to my reinstall, it said "Realtek PCIe GBE Family Controller #1" and "Realtek PCIe GBE Family Controller #2." Any suggestions on how to fix this would be EXTREMELY grateful. Thanks.




    -T
      My Computer
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  3. ryo
    Posts : 1,953
    windows 7
       New #2

    hello trident.

    can you check at msinfo32 > tab component > network > adapter
    post it and let we see.
      My Computer
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  4. Trident
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    Name [00000000] WAN Miniport (SSTP)
    Adapter Type Not Available
    Product Type WAN Miniport (SSTP)
    Installed Yes
    PNP Device ID ROOT\MS_SSTPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 0
    Service Name RasSstp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rassstp.sys (6.1.7600.16385, 82.00 KB (83,968 bytes), 7/13/2009 7:10 PM)

    Name [00000001] WAN Miniport (IKEv2)
    Adapter Type Not Available
    Product Type WAN Miniport (IKEv2)
    Installed Yes
    PNP Device ID ROOT\MS_AGILEVPNMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 1
    Service Name RasAgileVpn
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\agilevpn.sys (6.1.7600.16385, 59.00 KB (60,416 bytes), 7/13/2009 7:10 PM)

    Name [00000002] WAN Miniport (L2TP)
    Adapter Type Not Available
    Product Type WAN Miniport (L2TP)
    Installed Yes
    PNP Device ID ROOT\MS_L2TPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 2
    Service Name Rasl2tp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rasl2tp.sys (6.1.7600.16385, 127.00 KB (130,048 bytes), 7/13/2009 7:10 PM)

    Name [00000003] WAN Miniport (PPTP)
    Adapter Type Not Available
    Product Type WAN Miniport (PPTP)
    Installed Yes
    PNP Device ID ROOT\MS_PPTPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 3
    Service Name PptpMiniport
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\raspptp.sys (6.1.7600.16385, 109.00 KB (111,616 bytes), 7/13/2009 7:10 PM)

    Name [00000004] WAN Miniport (PPPOE)
    Adapter Type Not Available
    Product Type WAN Miniport (PPPOE)
    Installed Yes
    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 4
    Service Name RasPppoe
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\raspppoe.sys (6.1.7600.16385, 90.50 KB (92,672 bytes), 7/13/2009 7:10 PM)

    Name [00000005] WAN Miniport (IPv6)
    Adapter Type Not Available
    Product Type WAN Miniport (IPv6)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIPV6\0000
    Last Reset 3/24/2010 3:44 AM
    Index 5
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000006] WAN Miniport (Network Monitor)
    Adapter Type Not Available
    Product Type WAN Miniport (Network Monitor)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANBH\0000
    Last Reset 3/24/2010 3:44 AM
    Index 6
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000007] Realtek PCIe GBE Family Controller
    Adapter Type Ethernet 802.3
    Product Type Realtek PCIe GBE Family Controller
    Installed Yes
    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_03\4&29177E4&0&00E4
    Last Reset 3/24/2010 3:44 AM
    Index 7
    Service Name RTL8167
    IP Address 134.84.102.118, fe80::a558:94b8:603b:851
    IP Subnet 255.255.255.128, 64
    Default IP Gateway 134.84.102.126, fe80::7550:5745:57aa:6320
    DHCP Enabled Yes
    DHCP Server 128.101.101.221
    DHCP Lease Expires 3/24/2010 1:45 PM
    DHCP Lease Obtained 3/24/2010 11:45 AM
    MAC Address 00:1F:BC:01:AB:73
    I/O Port 0x0000CE00-0x0000CEFF
    Memory Address 0xF35FF000-0xF35FFFFF
    Memory Address 0xF35F8000-0xF35FBFFF
    IRQ Channel IRQ 4294967294
    Driver c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 1/12/2010 5:37 AM)

    Name [00000008] WAN Miniport (IP)
    Adapter Type Not Available
    Product Type WAN Miniport (IP)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 8
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000009] Microsoft ISATAP Adapter
    Adapter Type Tunnel
    Product Type Microsoft ISATAP Adapter
    Installed Yes
    PNP Device ID ROOT\*ISATAP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 9
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)

    Name [00000010] RAS Async Adapter
    Adapter Type Not Available
    Product Type RAS Async Adapter
    Installed Yes
    PNP Device ID Not Available
    Last Reset 3/24/2010 3:44 AM
    Index 10
    Service Name AsyncMac
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available

    Name [00000011] Microsoft 6to4 Adapter
    Adapter Type Tunnel
    Product Type Microsoft 6to4 Adapter
    Installed Yes
    PNP Device ID ROOT\*6TO4MP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 11
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)

    Name [00000012] Microsoft Teredo Tunneling Adapter
    Adapter Type Tunnel
    Product Type Microsoft Teredo Tunneling Adapter
    Installed Yes
    PNP Device ID ROOT\*TEREDO\0000
    Last Reset 3/24/2010 3:44 AM
    Index 12
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)
      My Computer
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  6. Trident
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    This is my motherboard: EVGA | Products
      My Computer
    Quote Quote

  7. ryo
    Posts : 1,953
    windows 7
       New #5

    Trident said:
    Name [00000000] WAN Miniport (SSTP)
    Adapter Type Not Available
    Product Type WAN Miniport (SSTP)
    Installed Yes
    PNP Device ID ROOT\MS_SSTPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 0
    Service Name RasSstp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rassstp.sys (6.1.7600.16385, 82.00 KB (83,968 bytes), 7/13/2009 7:10 PM)

    Name [00000001] WAN Miniport (IKEv2)
    Adapter Type Not Available
    Product Type WAN Miniport (IKEv2)
    Installed Yes
    PNP Device ID ROOT\MS_AGILEVPNMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 1
    Service Name RasAgileVpn
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\agilevpn.sys (6.1.7600.16385, 59.00 KB (60,416 bytes), 7/13/2009 7:10 PM)

    Name [00000002] WAN Miniport (L2TP)
    Adapter Type Not Available
    Product Type WAN Miniport (L2TP)
    Installed Yes
    PNP Device ID ROOT\MS_L2TPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 2
    Service Name Rasl2tp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rasl2tp.sys (6.1.7600.16385, 127.00 KB (130,048 bytes), 7/13/2009 7:10 PM)

    Name [00000003] WAN Miniport (PPTP)
    Adapter Type Not Available
    Product Type WAN Miniport (PPTP)
    Installed Yes
    PNP Device ID ROOT\MS_PPTPMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 3
    Service Name PptpMiniport
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\raspptp.sys (6.1.7600.16385, 109.00 KB (111,616 bytes), 7/13/2009 7:10 PM)

    Name [00000004] WAN Miniport (PPPOE)
    Adapter Type Not Available
    Product Type WAN Miniport (PPPOE)
    Installed Yes
    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
    Last Reset 3/24/2010 3:44 AM
    Index 4
    Service Name RasPppoe
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\raspppoe.sys (6.1.7600.16385, 90.50 KB (92,672 bytes), 7/13/2009 7:10 PM)

    Name [00000005] WAN Miniport (IPv6)
    Adapter Type Not Available
    Product Type WAN Miniport (IPv6)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIPV6\0000
    Last Reset 3/24/2010 3:44 AM
    Index 5
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000006] WAN Miniport (Network Monitor)
    Adapter Type Not Available
    Product Type WAN Miniport (Network Monitor)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANBH\0000
    Last Reset 3/24/2010 3:44 AM
    Index 6
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000007] Realtek PCIe GBE Family Controller
    Adapter Type Ethernet 802.3
    Product Type Realtek PCIe GBE Family Controller
    Installed Yes
    PNP Device ID PCI\VEN_10EC&DEV_8168&SUBSYS_816810EC&REV_03\4&29177E4&0&00E4
    Last Reset 3/24/2010 3:44 AM
    Index 7
    Service Name RTL8167
    IP Address 134.84.102.118, fe80::a558:94b8:603b:851
    IP Subnet 255.255.255.128, 64
    Default IP Gateway 134.84.102.126, fe80::7550:5745:57aa:6320
    DHCP Enabled Yes
    DHCP Server 128.101.101.221
    DHCP Lease Expires 3/24/2010 1:45 PM
    DHCP Lease Obtained 3/24/2010 11:45 AM
    MAC Address 00:1F:BC:01:AB:73
    I/O Port 0x0000CE00-0x0000CEFF
    Memory Address 0xF35FF000-0xF35FFFFF
    Memory Address 0xF35F8000-0xF35FBFFF
    IRQ Channel IRQ 4294967294
    Driver c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 1/12/2010 5:37 AM)

    Name [00000008] WAN Miniport (IP)
    Adapter Type Not Available
    Product Type WAN Miniport (IP)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 8
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.1.7600.16385, 160.50 KB (164,352 bytes), 7/13/2009 7:10 PM)

    Name [00000009] Microsoft ISATAP Adapter
    Adapter Type Tunnel
    Product Type Microsoft ISATAP Adapter
    Installed Yes
    PNP Device ID ROOT\*ISATAP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 9
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)

    Name [00000010] RAS Async Adapter
    Adapter Type Not Available
    Product Type RAS Async Adapter
    Installed Yes
    PNP Device ID Not Available
    Last Reset 3/24/2010 3:44 AM
    Index 10
    Service Name AsyncMac
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available

    Name [00000011] Microsoft 6to4 Adapter
    Adapter Type Tunnel
    Product Type Microsoft 6to4 Adapter
    Installed Yes
    PNP Device ID ROOT\*6TO4MP\0000
    Last Reset 3/24/2010 3:44 AM
    Index 11
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)

    Name [00000012] Microsoft Teredo Tunneling Adapter
    Adapter Type Tunnel
    Product Type Microsoft Teredo Tunneling Adapter
    Installed Yes
    PNP Device ID ROOT\*TEREDO\0000
    Last Reset 3/24/2010 3:44 AM
    Index 12
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.1.7600.16385, 122.50 KB (125,440 bytes), 7/13/2009 7:09 PM)
    Missing Network Adapter? Please help!-et.jpg
    when i saw that your ethernet card. that has been have ip address.
    what connection you are using?
      My Computer
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  8. Trident
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    I'm on a T1 university connection. Is there a way to get my second ethernet port back?
      My Computer
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  10. ryo
    Posts : 1,953
    windows 7
       New #7

    Trident said:
    I'm on a T1 university connection. Is there a way to get my second ethernet port back?
    when you going to device manager,try to scan new hardware..
      My Computer
    Quote Quote

  11. Turnyface
    Posts : 10
    Windows 7 Ultimate x64
       New #8

    I tried that and it didn't work. I ended up updating my BIOS to the latest version and it worked. I now have both network connections back.

      My Computer
    Quote Quote

  12. ryo
    Posts : 1,953
    windows 7
       New #9

    glad hear is ok now.

    cheers.
      My Computer
    Quote Quote

 

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