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Windows 7: Problem with internet Lag Spikes

28 Mar 2010   #1

Windows 7 64-bit Professional
 
 
Problem with internet Lag Spikes

My current ISP is AT&T but I'm going to tell a similiar story first dealing with a different one. About 3 years ago my ISP was Comcast and their connection was fast at first but after a few weeks it started lagging at night and sometimes going off completely for several minutes before coming back on. After a while it would lag all of the time and sometimes the internet would just turn off and we'd need to call customer service for them to send someone out to fix it. No matter how many times they fixed it, though, it always turned back off and the cycle repeated. We switched to the slightly more expensive bellsouth and the internet worked fine for the next year or so. Then we moved to the current apartment and decided to try comcast again since it was cheaper. The very same night, however, the lag came back and it turned on and off just like it used to. So we switched back to Bellsouth (AT&T in georgia) and it's been running fine for almost a year but lately we've been experiencing the evening lag-spikes of comcast and now it's doing this all day. It's very frustrating as I play a lot of competitive shooters online and it's nearly impossible to play when every 3 seconds my ping shoots from around 45 to 215, sometimes higher, then going back down.

My router is a 2-Wire 2701HG-B. If you need anymore information just ask.

My System SpecsSystem Spec
.

28 Mar 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LANCERZzZz View Post
My current ISP is AT&T but I'm going to tell a similiar story first dealing with a different one. About 3 years ago my ISP was Comcast and their connection was fast at first but after a few weeks it started lagging at night and sometimes going off completely for several minutes before coming back on. After a while it would lag all of the time and sometimes the internet would just turn off and we'd need to call customer service for them to send someone out to fix it. No matter how many times they fixed it, though, it always turned back off and the cycle repeated. We switched to the slightly more expensive bellsouth and the internet worked fine for the next year or so. Then we moved to the current apartment and decided to try comcast again since it was cheaper. The very same night, however, the lag came back and it turned on and off just like it used to. So we switched back to Bellsouth (AT&T in georgia) and it's been running fine for almost a year but lately we've been experiencing the evening lag-spikes of comcast and now it's doing this all day. It's very frustrating as I play a lot of competitive shooters online and it's nearly impossible to play when every 3 seconds my ping shoots from around 45 to 215, sometimes higher, then going back down.

My router is a 2-Wire 2701HG-B. If you need anymore information just ask.
we need two pieces of information

fisrt type ipconfig /all and make a screenshot of its output and upload it to us.

second run a speedtest (using an online service like speedtest.net) to determine what your current speed is.

Next time the problem surfaces, type ipconfig /flushdns, then upconfig /renew. Let us know if this helps the problem

Ken
My System SpecsSystem Spec
28 Mar 2010   #3

Windows 7 64-bit Professional
 
 

http://www.speedtest.net/result/763850340.png
That's my speedtest result

http://i43.tinypic.com/1zwzth.jpg
That's the ipconfig screen
My System SpecsSystem Spec
.


28 Mar 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LANCERZzZz View Post
http://www.speedtest.net/result/763850340.png
That's my speedtest result

http://i43.tinypic.com/1zwzth.jpg
That's the ipconfig screen
One thing that might immediately help. You are using homegroup for networking. Homegroup sometimes experiences lags on some systems. You can verify if this is the problem be creating a new network connection using workgroup. Workgroup uses an older standard (IPv4) vs homegroups IPv6. Older equiptment seems to prefer IPv4.

Let us know if this doesnt help

Ken
My System SpecsSystem Spec
28 Mar 2010   #5

Windows 7 64-bit Professional
 
 

Sorry, but how would I go about doing that?
My System SpecsSystem Spec
Reply

 Problem with internet Lag Spikes





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