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Windows 7: Router connects, but cable modem is unidentified.

28 Mar 2010   #1

Windows 7
 
 
Router connects, but cable modem is unidentified.

Hey there. I'm wanting to connect my PC straight to my cable modem, but the only way for me to connect to the net is through my router. For some reason, when I connect my cable modem via ethernet straight to my PC, it isn't identified. Help please?

My System SpecsSystem Spec
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28 Mar 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Welcome Soggish,

Can you give us the details of your computer hardware, router, & cable modem ?

That way we will know what to suggest.

Thank you for your question.
My System SpecsSystem Spec
28 Mar 2010   #3

Windows 7 Ultimate x64
 
 

Hello

May i suggest that after plugging in the cable modem straight to your PC, do a reboot and wait a while for connection?
My System SpecsSystem Spec
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28 Mar 2010   #4

win7
 
 

hi,
can you explain more detail unidentified mean ?
after you plug the cable, is it connect ?
how about the IP address you set for your PC/laptop ?
My System SpecsSystem Spec
28 Mar 2010   #5

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by icelatte View Post
Hello

May i suggest that after plugging in the cable modem straight to your PC, do a reboot and wait a while for connection?
Very good point. Soggish may need to unplug Cable modem for 60 seconds, also
then plug it back in again to see if it connects.
My System SpecsSystem Spec
28 Mar 2010   #6

Windows 7 Ultimate (64)
 
 

Most cable modems only permit one ip address and they bind it to the mac address of the device it's connected to. In your case it's currently your router. If you want to go direct from the modem to the pc, disconnect from the router and power off (unplug) the modem for 5 to 10 minutes. This should be enough time for the modem to reset itself and then plug it directly to the pc... Power up the modem, give it a minute or two to sink with your provider, and then turn on the pc. That should do it.

EDIT: Don't expect the modem to be identified by Windows as it's only function is to provide you with an ip address.
My System SpecsSystem Spec
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 Router connects, but cable modem is unidentified.





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