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Windows 7: Computer wont use domain network location


28 Mar 2010   #1

Windows 7 Ultimate
 
 
Computer wont use domain network location

Hi guys,

I have recently built some new Windows 7 computers and joined them to our business domain with no issues, but a couple of these computers have been moved to a different physical office location (e.g. different subnet) they no longer connect using the original domain 'Network Location', instead creates it's own 'Public Network" connection.

Now these computers cannot connect to network services e.g. Exchange, network drives etc...

How can I re-establish the domain network connection???

Any help would be much appreciated.

Regards
Mathew.

My System SpecsSystem Spec
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28 Mar 2010   #2

Windows 7 Ultimate (64)
 
 

How are you connecting the two offices together?
My System SpecsSystem Spec
29 Mar 2010   #3

Windows 7 Ultimate
 
 

The offices are connected by a managed WAN, the one in question uses a wireless broadband gateway.

All other computers at this site work fine, just the new Windows 7 machine. It is picking up DHCP correctly, but because it has dropped the 'domain' network location and picked up a "private' network location it will not allow any domain services. I have also tried changing it to 'work' network location with the same effects.
My System SpecsSystem Spec
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29 Mar 2010   #4

Windows 7 Ultimate (64)
 
 

I'm assuming both locations are on the same sub-net?
My System SpecsSystem Spec
29 Mar 2010   #5

Windows 7 Ultimate
 
 

No, one is 192.168.2.xxx, the other is 192.168.12.xxx

We have many subnets over different office locations
My System SpecsSystem Spec
29 Mar 2010   #6

Windows 7 Ultimate (64)
 
 

Quote   Quote: Originally Posted by mattys domain View Post
No, one is 192.168.2.xxx, the other is 192.168.12.xxx

We have many subnets over different office locations
Then I don't see how it can connect to the remote domain location... Class2 or Class3 network? What is your subnet mask?

Have you checked here?
My System SpecsSystem Spec
29 Mar 2010   #7

Windows 7 Ultimate
 
 

255.255.255.0

It is on a managed WAN which would obviously have static routes set to direct such traffic.

We have no issues with Windows XP clients.
My System SpecsSystem Spec
29 Mar 2010   #8

Windows 7 Ultimate (64)
 
 

Can you ping the domain controller?

If so, go to Control Panel / System and try to join the domain again. If you can't ping the Domain Controller/Remote Server then you can't resolve this is until the route is correct.

Luck with it...
My System SpecsSystem Spec
29 Mar 2010   #9

Windows 7 Ultimate
 
 

No, I cant ping the domain controller.

I'm currently investigating the link you sent me, regarding changing local sec policies on the affected computer.
My System SpecsSystem Spec
29 Mar 2010   #10

Windows 7 Ultimate (64)
 
 

If you can't ping the controller, how would you expect your Win 7 install to find it?

Gotta crash, once again good luck with it...
My System SpecsSystem Spec
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 Computer wont use domain network location




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