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Windows 7: wifi issues


30 Mar 2010   #1

windows 7
 
 
wifi issues

I use Virginmedia broadband and i have a pluscom router. My HP laptop with XP connect fine to the internet but when i try to connect with my Sony with windows 7 i get the message security code mismatch. No matter what i do it never seems to work at all
Please help, this is driving me crazy

My System SpecsSystem Spec
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30 Mar 2010   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What security type are you using, WEP or WPA. Make sure that if you have WEP, you enter the WEP key and if you have WPA, you enter the WPA key. Also, try changing your security type.
My System SpecsSystem Spec
30 Mar 2010   #3

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

windows 7 should help and diagnose the problem and reset everything for you when you put the key in?
My System SpecsSystem Spec
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31 Mar 2010   #4

windows 7
 
 

I use WEP and have the correct code. As i say, my winXP unit connects fine but when i enter the secuity code it says there is a mismatch.
My System SpecsSystem Spec
31 Mar 2010   #5

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

How about trying to delete/disable the connection that is currently on the Sony and then re-detecting and reconfiguring the same?
My System SpecsSystem Spec
31 Mar 2010   #6

64-Bit W7 Ult_sp1
 
 

try linking directly to the router with an ethernet cable
- go through the same connect routine and when contact is established - power down the Sony, remove the cable and the connection should stick..
My System SpecsSystem Spec
12 Apr 2010   #7

windows 7
 
 

thank you for your help so far but it's still not working
I now can connect to my wifi but it says there is no internet connection. If i connect a cable from the sony to the wifi hub it works but as soon as i disconnect it says there is no internet connection. My winXP unit is still working ok.
My System SpecsSystem Spec
12 Apr 2010   #8

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by pdf501 View Post
thank you for your help so far but it's still not working
I now can connect to my wifi but it says there is no internet connection. If i connect a cable from the sony to the wifi hub it works but as soon as i disconnect it says there is no internet connection. My winXP unit is still working ok.
It might help if you go to the network and sharing center then to manage wireless networks, then to the wireless properties tab. After that you can change your security type and your encryption type to work with your router.


Attached Thumbnails
wifi issues-wireless-security-change.jpg  
My System SpecsSystem Spec
12 Apr 2010   #9

windows 7
 
 

sadly no mater what secuity settings i use it doe ot fix the isue. When i try to get windows to fix the problem it says that windows can't communicate with the device or resource (primary DNS server) - don't know if that gives anyone any ideas
My System SpecsSystem Spec
13 Apr 2010   #10

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

have you got n touch with virgin and ask them to check the mac address of the router?
My System SpecsSystem Spec
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