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Windows 7: general connection problem


31 Mar 2010   #1

windows 7
 
 
general connection problem

Hi guys

I have a problem with my connection to internet, this what happened:

Like a week ago i was attacked by "win 7 antimalware 2010" malware, and i manually removed following this steps
http://www.spywarevoid.com/remove-win-7-an...10-removal.html
when i finished i had a problem with all my programs (sorry didnt save the error code), which I solved creating a new administrator account. The only problem is that my internet conection is down for all (skype, IE 8, firefox, utorrent, etc) except 1 program: KTrader Version 4.00 Build 225 .


i already tried to reinstall windows 7 but it appers an error saying that i have to restart my computer to do the reinstall

Plz i really need help with this I dont know what to do

My System SpecsSystem Spec
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31 Mar 2010   #2

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Hi, two things to try to start off with:

Make sure your LAN/WLAN drivers are up to date (this is almost certainly not the problem but worth doing anyway)

Do a system restore to before your PC was infected.

Post back with any developments.

Oli
My System SpecsSystem Spec
31 Mar 2010   #3

windows 7
 
 

i reinstalled all my drivers and i only have a backup point when my computer was infected.
any suggestions?
My System SpecsSystem Spec
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31 Mar 2010   #4

WIN 7 x64
 
 

Maybe not everything is removed!
Run Malwarebytes (free download) in Safe Mode!
Hijjackthis can also be of some help.
My System SpecsSystem Spec
31 Mar 2010   #5

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Try running AntiMalware Bytes (http://download.cnet.com/Malwarebyte...=dl&tag=button) just to check for any residual infected files for it to remove.

Try Uninstalling then reinstalling all of the above mentioned programs.

Oli
My System SpecsSystem Spec
01 Apr 2010   #6

windows 7
 
 

ok did all that but my computer is malware free, i have the windows 7 DVD maibe i have to format?
My System SpecsSystem Spec
01 Apr 2010   #7

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Don't format your hard disk yet.

Try opening an elevated command prompt (Search in the Start Menu for CMD, Right click on the first result and click open as administrator)

Type 'netsh winsock reset' without the quotes into command prompt and press enter.

Restart your PC.

Hopefully this will do the trick.

Oli
My System SpecsSystem Spec
01 Apr 2010   #8

windows 7
 
 

I reseted the netsh winsok succesfully restrted and nothing
My System SpecsSystem Spec
01 Apr 2010   #9

Windows 7
 
 

maybe need reenter firewall exceptions, try remove all that programs from firewall list, and when open program, firewall should ask for unblock
My System SpecsSystem Spec
01 Apr 2010   #10

windows 7 ultimate 64 bit,Windows 7 ultimate 32 bit,Windows XP sp3 home
 
 

hi....
Open CMD....
Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog
Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log
Restart your PC

and
Quote:
i already tried to reinstall windows 7 but it appers an error saying that i have to restart my computer to do the reinstall
what do you mean by this ?
My System SpecsSystem Spec
Reply

 general connection problem




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