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Windows 7: Shared file access

04 Apr 2010   #1
dallascisco

all kinds
 
 
Shared file access

I have a friend whom I just set up s network for. He runs a cafeteria business and has 5 machines that are all windows 7. I twas quite an upgrade since he was previously using windows 98 and quickbooks 98. Now he has windows 7 and quickbooks 2010 with 3 printers that are shared off of machines. All machines are connected wired via a central 10/100 hub.

I got all of the machines to see each other and print. The issue is with file access. One of the machines is a "server" or at least a place where other machines can access data. The employees at the cafeteria access the central shared folder stored there to get recipes and such. The day I set it up we went to each machine and accessed the share, edited a file and saved without issue. Now he is telling me that 2 of the machines can't do this any longer but one can. Also, he says that the machines that can't don't let go of the file once closed and he has to reboot the server to allow access to the files again. Did I miss something?


My System SpecsSystem Spec
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04 Apr 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dallascisco View Post
I have a friend whom I just set up s network for. He runs a cafeteria business and has 5 machines that are all windows 7. I twas quite an upgrade since he was previously using windows 98 and quickbooks 98. Now he has windows 7 and quickbooks 2010 with 3 printers that are shared off of machines. All machines are connected wired via a central 10/100 hub.

I got all of the machines to see each other and print. The issue is with file access. One of the machines is a "server" or at least a place where other machines can access data. The employees at the cafeteria access the central shared folder stored there to get recipes and such. The day I set it up we went to each machine and accessed the share, edited a file and saved without issue. Now he is telling me that 2 of the machines can't do this any longer but one can. Also, he says that the machines that can't don't let go of the file once closed and he has to reboot the server to allow access to the files again. Did I miss something?
Unfortunately Unlike a true server, file sharing can be problematic. If a file is open on one it is by nature unavailable to the others until it is closed.

I wonder if the sharing problem is being caused by using "homegroup" Are You?

ken
My System SpecsSystem Spec
04 Apr 2010   #3
dallascisco

all kinds
 
 

No, I'm using classic file shares.

I understand that if one machine has a file open others can't access it. The problem is that when one machine closes it nobody else can open it until the "server" is rebooted.
My System SpecsSystem Spec
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04 Apr 2010   #4
CommonTater

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by dallascisco View Post
No, I'm using classic file shares.

I understand that if one machine has a file open others can't access it. The problem is that when one machine closes it nobody else can open it until the "server" is rebooted.
This could actually be a software problem... What software is being used to access these files?

What happens when software opens a file (local or remote) is that it places a lock on that file, saying "Don't mess with this" but then it doesn't release the lock when the file is saved... A common programmer's error, actually... I've made it myself.

Rather than rebooting the server next time this happens, go around to each machine and see if the program used to access the files is still running on one of them... close the program and see what happens....

If I'm right, it's not a networking problem at all.
My System SpecsSystem Spec
04 Apr 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dallascisco View Post
No, I'm using classic file shares.

I understand that if one machine has a file open others can't access it. The problem is that when one machine closes it nobody else can open it until the "server" is rebooted.
I understand that. Desktop/client machines often dont "release" files till rebooted. I have seen that in other win 7 installs. Is there any way you can run true server software on that machine?

Ken
My System SpecsSystem Spec
04 Apr 2010   #6
dallascisco

all kinds
 
 

commontater-

The software being used is MS office. I'll see if they are still running next time.

Zigzag-

If it were my call he would.
My System SpecsSystem Spec
04 Apr 2010   #7
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

What version of MS Office? I have seen issues with MS Office 2007 locking files, even in a true server/client environment.
My System SpecsSystem Spec
04 Apr 2010   #8
dallascisco

all kinds
 
 

Office 2007 is what he is using.



Quote   Quote: Originally Posted by WindowsStar View Post
What version of MS Office? I have seen issues with MS Office 2007 locking files, even in a true server/client environment.
My System SpecsSystem Spec
04 Apr 2010   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dallascisco View Post
commontater-

The software being used is MS office. I'll see if they are still running next time.

Zigzag-

If it were my call he would.
Figured. Office does allow access but I am not sure if that will fix the problem

Ken
My System SpecsSystem Spec
04 Apr 2010   #10
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by dallascisco View Post
commontater-

The software being used is MS office. I'll see if they are still running next time.

Zigzag-

If it were my call he would.
Figured. Office does allow access but I am not sure if that will fix the problem

Ken
We have not figured out a work around. Once the file is locked typically a reboot is the only way to fix it. We only have one server that is used this way and we have is scheduled to reboot each night. Everything else has been converted to a true server/client database.
My System SpecsSystem Spec
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